▪ Strategically crafted comprehensive GTM plan, investor interest, and future customer acquisition through a robust sales pitch and foundational marketing strategy for Fieldmobi's inaugural SaaS product launch▪ Currently, planning of sales plan development, aligning with startup growth to drive impactful market entry

▪ Devised and executed a sales strategy resulting in a 350% surge in sales, exceeding March 2021 targets and delivering substantial growth to the organization▪ Achieved a retention rate of 98% through personalized financial planning and proactive customer support▪ Initiated customer engagement framework for policy reviews and financial check-ins, later adopted as a benchmark by peers, elevating customer satisfaction by 30%

▪ Managed a diverse client portfolio comprising over 150 individuals▪ Retained 90% of existing clients by delivering tailored insurance solutions and prompt customer service

▪ Managed multi-channel technical inquiries, attaining <15 min response time, amplifying customer satisfaction, and reducing churn by 25% through efficient issue resolution▪ Assisted in providing in-depth training resources and guides for routine technical tasks, boosting self-sufficiency by 25%, reducing inquiries, allowing focus on complex issues, and elevating CSAT scores by 15%

▪ Maintained contact with clients to create a good working relationship that fostered increased sales and customer base by providing support, information, guidance, and researching and recommending services▪ Recruited interns successfully and managed the team towards success