Thitheeksha Sudeesh Email & Phone Number

Mumbai, Maharashtra, India

• Strategically crafted comprehensive GTM plan, investor interest, and future customer acquisition through a robust sales pitch and foundational marketing strategy for Fieldmobi's inaugural SaaS product launch
• Currently, planning of sales plan development, aligning with startup growth to drive impactful market entry

Mumbai, Maharashtra, India

Mangaluru, Karnataka, India

• Devised and executed a sales strategy resulting in a 350% surge in sales, exceeding March 2021 targets and delivering substantial growth to the organization
• Achieved a retention rate of 98% through personalized financial planning and proactive customer support
• Initiated customer engagement framework for policy reviews and financial check-ins, later adopted as a benchmark by peers, elevating customer satisfaction by 30%

Mangalore Area, India

• Managed a diverse client portfolio comprising over 150 individuals
• Retained 90% of existing clients by delivering tailored insurance solutions and prompt customer service

Mangalore Area, India

• Managed multi-channel technical inquiries, attaining <15 min response time, amplifying customer satisfaction, and reducing churn by 25% through efficient issue resolution
• Assisted in providing in-depth training resources and guides for routine technical tasks, boosting self-sufficiency by 25%, reducing inquiries, allowing focus on complex issues, and elevating CSAT scores by 15%

Bengaluru, Karnataka, India

• Maintained contact with clients to create a good working relationship that fostered increased sales and customer base by providing support, information, guidance, and researching and recommending services
• Recruited interns successfully and managed the team towards success

International Master In Business, Business Administration And Management, General

Bachelor Of Engineering (B.E), Electrical And Electronics Engineering, 8.24/10

Activities and Societies: Member of NIE - Centre For Renewable Energy and sustainable Technologies (CREST). Student Exchange Program at.

Xii - Intermediate College, 94.17%

Activities and Societies: Active student in inter-college cultural competitions.

X Grade, 95.52%

Activities and Societies: Active student in inter-school cultural competitions. Received various awards and prizes in the field of.