Thiv Siva Email & Phone Number

Parramatta, New South Wales, Australia

• Delivering detailed analysis, review and recommendations and provide high level advice to assess project performance and to facilitate effective decision making;
• Developing and implement systems and processes to provide scalable, consistent, efficient and effective monitoring, analysis and reporting of performance against objectives;
• Collaborating with HRBMs to the development of divisional performance targets including business plans, KPIs and other deliverables;
• Analysing organisational wide trends relative to workforce groups and develop road maps to advance competitiveness in the market.

Bella Vista, NSW

• Supported the optimisation of key performance metrics in the areas of demand forecasting, scheduling and capacity planning;
• Analysed historical data including customer churn, home care worker attrition and developed processes for reviewing historical performance;
• Produced accurate and meaningful forecasting and scheduling to deliver optimised resources to ensure high standard of customer service delivery by producing reports and dashboards;
• Operated effectively as part of the Workforce Planning Team to contribute to an environment that encourages teamwork, personal growth and development and overall excellence.

Rhodes, NSW

• Supporting the production of accurate workload estimates through the preparation oflong and short term volume projections;
• Analyzing trends across the company and within assigned operations including in particularVolumes and patterns of workflow, staff productivity, capacity and resource allocation;
• Demonstrating a key understanding of business priorities and goals and taking action to Support business improvement and change;
• Engaging with all relevant internal and external stakeholders so as to improve understandingAnd effectiveness of business objectives and aims across the company.

Rhodes, NSW

• Assisted with management of a portfolio of corporate superannuation funds, processing and checking claims, initiating and maintaining member records, reconciling accounting and transactions and supported the corporate.
• Utilized multiple IT systems, with attention to detail to collate and prepare metrics and performance data, forming an efficient, reliable information network
• Collaborated with internal and offshore teams to gain information for effective query resolution
• Researched operational processes and writing comprehensive procedural documentation
• Identified and facilitating implementation of process improvements in all areas of the business
• Utilized and promoted best practice initiatives, complying fully with quality, H&S and other standards

Melbourne, Australia

• Began as general assistant in various departments, working in teams to provide excellent customer service, replenish and present the store to high quality and health and safety standards
• Progressed as team leader and department manager due to continuing successes
• Oversaw daily departmental operations, promptly and effectively attending to any issues
• Oversaw a small team, coaching and mentoring, building capabilities and realizing potential
• Proactively pursued agreed merchandising, presentation and sales strategies within the store
• Monitored accounts receivable/payable, cash handling and banking

Cpa, Accounting And Finance

Bachelor Of Business Administration (Bba), Accounting And Business/Management

Key Subjects • Accounting for decision making • Management Accounting • Techniques of Finance • Financial Management • Statistics •.