Thiyagarajan Radhakrishnan

Thiyagarajan Radhakrishnan Email and Phone Number

Group Manager @ HCLTech
Chennai, TN, IN
Thiyagarajan Radhakrishnan's Location
Chennai, Tamil Nadu, India, India
Thiyagarajan Radhakrishnan's Contact Details

Thiyagarajan Radhakrishnan work email

Thiyagarajan Radhakrishnan personal email

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About Thiyagarajan Radhakrishnan

Technology professional with 18+ years of experience IT Infrastructure Management and global support. Experienced enterprise.Experienced enterprise & Technical service delivery manager with hands-on skill in the successful development, implementation, and support of advanced enterprise management systems with a unique combination of technical, business, and leadership skills for delivering business aligned outcomes.

Thiyagarajan Radhakrishnan's Current Company Details
HCLTech

Hcltech

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Group Manager
Chennai, TN, IN
Thiyagarajan Radhakrishnan Work Experience Details
  • Hcltech
    Group Manager
    Hcltech
    Chennai, Tn, In
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  • Hcltech
    Group Manager
    Hcltech Jan 2023 - Present
    Chennai, Tamil Nadu, India
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  • Hcl Technologies
    Consultant
    Hcl Technologies Dec 2021 - Present
    India
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  • Cgi
    Associate Consultant
    Cgi Oct 2020 - Dec 2021
    Chennai, Tamil Nadu, India
    Managing Offshore Service Delivery for Australian Customers.Work together with the service delivery team to ensure the client business requirements on a continual basis are met.Streamlining Infrastructure Management Operations and providing a secure and stable operating environmentWorked closely with customer representatives & onshore management in managing Transition, Projects & service delivery.
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  • Cgi
    Team Lead
    Cgi Jul 2013 - Dec 2021
    Chennai Area, India
    Managing Offshore Service Delivery for European CustomersBeing the First point of Escalation & responsible to manage any escalationWorked closely with customer representatives & onshore management in managing Transition & service deliveryHandling Transition of offshore Projects and migrate it towards service deliveryResponsible to manage KPI, SLA and OLA for the services deliveredHandled the QA for Audits for different accounts in the delivery & managed external auditsProviding Resource requirements according to the delivery Efficiency level & demands.Render inputs for Over & Under recoveries of cost in the deliveryBeing in a Team, responsible for People Management
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  • Cgi
    Technical Consultant
    Cgi Apr 2011 - Jun 2013
    Chennai Area, India
    Providing Large Enterprise customers support on Exchange, LYNC and UAG Servers for Nordics and UK region.
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  • Isgn
    Senior System Engineer
    Isgn Aug 2005 - Apr 2011
    Chennai Area, India
    Leading the Shift of Level 3 Exchange, AD and Blackberry support for globally. ISGN have around 10000+ employees across the globe and our IT Team provides 24x7 supports to those employees.Projects at USAISGN were acquired companies (MortgeHub, Fair Isaac, Tradewindsonline and Fiserv) during 2007-2011. I was involved migration projects for Exchange and Active Directory supports.
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  • Cms Computers Ltd.
    Support Engineer
    Cms Computers Ltd. Nov 2003 - Aug 2005
    Chennai Area, India
    Designed as Level 2 system administrator. The main responsibility is Remote Support for AD, NFS and Web server.Additional responsibility is to lead Support Desk team.
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Thiyagarajan Radhakrishnan Skills

Blackberry Windows Infrastructure Team Management Itil Requirements Analysis It Service Delivery Solution Architecture It Operations Business Process Design Service Delivery Team Leadership Virtualization Microsoft Exchange Lync Servers

Thiyagarajan Radhakrishnan Education Details

Frequently Asked Questions about Thiyagarajan Radhakrishnan

What company does Thiyagarajan Radhakrishnan work for?

Thiyagarajan Radhakrishnan works for Hcltech

What is Thiyagarajan Radhakrishnan's role at the current company?

Thiyagarajan Radhakrishnan's current role is Group Manager.

What is Thiyagarajan Radhakrishnan's email address?

Thiyagarajan Radhakrishnan's email address is th****@****cgi.com

What schools did Thiyagarajan Radhakrishnan attend?

Thiyagarajan Radhakrishnan attended Madurai Kamaraj University, University Of Madras.

What skills is Thiyagarajan Radhakrishnan known for?

Thiyagarajan Radhakrishnan has skills like Blackberry, Windows, Infrastructure, Team Management, Itil, Requirements Analysis, It Service Delivery, Solution Architecture, It Operations, Business Process Design, Service Delivery, Team Leadership.

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