Harn-Jyh (Jacky) Teh Email & Phone Number

Ottawa, On, Ca

Ottawa, Canada Area

• Work with customer to capture their application requirements, generate design specification and implementation of embedded Lua. Embedded Lua applications run on Satellite/Cellular terminal with communications to external Modbus devices, custom protocols over RS-232/RS-485, CAN bus and external IOs.• Develop tools in .NET application or sample code to assist customers and speed up their development.• Working with strategic regional partners to support their use of our products and services through a mix of training, consulting and design services, and to act as a customer advocate into SkyWave.• Assisting regional and corporate sales teams to meet revenue targets, by reducing the sales cycle through proactive in-depth technical support and custom design services.• Developing a deep understanding of our clients’ solutions and value-add, growth opportunities, business processes, strategic partnerships, and more to ensure SkyWave’s products and services meet their ongoing requirements.• Influencing SkyWave product evolution via technical subject matter expertise in key partner requirements, working with our corporate Product Management and Research and Development teams to define new products, features and services that will help our partners grow their business.• Development of concept projects, such as interfacing with third party devices, to incubate ideas for partners that can add even more value to their solutions.• Advanced technical post-sales support based on product and customer application expertise, to help quickly resolve field issues if required.

• Designed and developed embedded software written in C /C++ running on pSOS, eCOS and Linux. Coding involves drivers for FPGAs, hardware devices, task scheduling, interrupt handling, signals, semaphore, initialization, configuration, monitoring and control of hardware. GUI (applet) written in Java.• Design lead and architect with overall responsibility for microcontroller design, schedule and implementation on ONT-6xx MTM. Coordinating the activities of other team members in the project plan. The microcontroller is responsible for configuration of the clocking circuitry, fan control (PWM) and LCD display. It also provides all the SPI and I2C interfaces to the components on the board.• Performed software release management, problem analysis and coordinated software/FPGA bug fixes.• Used schematic and electrical scope, scripting in Python and TCL for verification and debugging.• Responsible for full feature design and development. Develop test equipment (TestPoint and ONT-6xx MTM) software for desktop/shelf systems (XFP and SFP interfaces) running on pSOS, eCOS and Linux for traffic loading, access to the overheads, error injections and monitoring and payload analysis on 1/10G Ethernet, SONET/SDH, OTN G.709, GFP, ATM, Fibre Channel and 10/100/1000BaseT.• Worked effectively with marketing, hardware, firmware, verification and test engineers to meet internal/external deliverables.• Collected requirements, created work breakdown structure, developed schedules and generated requirement, design and test specification.• Performed initial investigation and assessed integration risk of new features for effort estimation and work breakdown before assigning to other members.• Consulted with manufacturers to optimize and configure devices to comply with various industry standards and technology organizations such as IEEE and ITU-T.• Mentored junior members on the software team in troubleshooting and designing in C.

• Developed a web-based Procurement System using MySQL, PHP and Apache under XAMPP.

• Worked in a multiple operating environment of Novell 3.12 and NT with clients running DOS, Windows on LAN and WAN. • Developed and supported the fourth generation database product called ZIM (SQL).• Analyzed business processes, designed and implemented the database software.• Developed custom JD Edwards OneWorld applications in an AS/400 environment and SQL server.• Built and deployed update packages for NT clients and servers.• Acted as a member of the technical team in assisting the migrating from existing databases to OneWorld.

Certificate, Six Sigma

Six Sigma Greenbelt Certified Lean Enterprise Training

Certificate, Interpersonal Communications

Project Management

Bachelor, Computer Science (Information Systems)

Thesis: Simulation of Model of Computer Mirroring Based on Difference Queues. (IEEE Canadian Conference on Electrical and Computer.