Thomas M. Email & Phone Number

Ghent, BE

Gent, Vlaanderen, België

Gent, Vlaanderen, België

At Qualtrics, I'm a Product Manager for Social Connect and a our Reporting Platform (XM Suite) 📈 💬 - Developing and executing our product strategies- Planning and tracking and our quarterly and yearly goals (OKRs/ Big Rocks)- Cross-functional team liaison including design, marketing, engineering to make sure ideas become value enhancing features- Attending.

Gent, Vlaanderen, België

Working with key accounts and portfolio of $4M ARR by providing customer journey mapping, workflow, strategic consulting, training and coaching on feature functionality. Mentoring and coaching medior and junior team members by conducting 1-1s, training sessions, joining customer calls and have open “pick your brain” office hours. Bridging the gap between.

Ghent, Belgium

Ensuring clients’ happiness and satisfaction with Clarabridge Engage. From onboarding new clients, providing professional services, understanding the clients’ goals for social customer service and translating them into actionable insights.

Gent Area, Belgium

- Manage time and productivity to meet daily individual and team targets.- Customer related management and help our current and future customers, primarily via written channels (emails & live chat messages), ranging from simple usage questions to circumstances that arise during technical or performance issues. (desk, Olark & Github)- Maintaining a healthy.

Brussels Area, Belgium

Microsoft Belgium gave me the opportunity to do an internship at the marketing department of Xbox Belgium. During my internship I was responisble for several different tasks. I had to (co)-manage the social media accounts (Facebook and Youtube nl/fr) together with the content agency Head Office. Working together with them I learned a lot about conversation.

For a brief period I worked (on a voluntary basis) as an Editor at Eurogamer Benelux. Writing review articles for new and upcoming games. I've always been passionate when it comes to entertainment, gaming and technology and thought this was an excellent way to combine fun and work. I've written several articles for different games ex. Clash of Clans/ World.

Belgium

During my time as a student, ever since I turned 18, I always worked as student (when I didn't have class and on saturdays) at Volvo Parts Logistics Services Ghent. As an orderpicker at Volvo Parts I was in charge of customers orders and making sure their packages left the warehouse in time. Also learned to drive with different types of forklifts. Not only.

Gent Area, Belgium

During my Freshman year I had the opportunity to work for the energy drink Burn. I accepted the offer to help Burn grow in the local area together with a Burn Account/Project manager. I was responsible for finding new prospects (as well as online/offline), following up on new local bars/ events that were activily looking for sponsors and/or closing deals.

Digitale Marketing En Communicatie, Postgraduaat

Activities and Societies: #ehsaldmcAfter graduating and getting my Bachelors Degree in Business Management Marketing and having an amazing.

Bachelor'S Degree, Bedrijfsmanagement Marketing

Diploma Secundair Onderwijs, Economie Moderne Talen