- Supervise e2e processes of Internal/External ELC: On/Off-boarding, Change Job, Contract Management, Mobility Management, etc.- Lead, coach and develop subordinates in the delivery of effectiveness and efficient services in People Operations ELC/C2R activities.- Manage team performance & individual performance, evaluate the potential for growth as well as execute individual development plan for team member.- Embed collaborative culture among the team to continuously improve service quality, together with P&C driving simplification projects, self-services capability to ensure superior user experience.- Analyze customer specific demands and translate into solutions to ensure the operations as in line with business objectives.- Provide professional, analytical and technical support to People Operations projects/ initiatives including implementation and maintenance of HR relevant procedures & systems.- Audit data entry in Workday on monthly basis to review data accuracy and compliance.- Perform statistical analysis on gathered HR data and running queries, supporting for Quarterly Operations Performance Review.- Ensure accurate and up-to-date data in Workday to export reports as HR and business requirements; consolidate and validate Interim headcount through collaborating with P&C BP and FBP.- Visualize HR mass data into Dashboard to support a part of P&C regular review.- Manage sensitive and confidential matters including employee personal information, and reorganization/restructuring projects.- Collaborate with Internal Control to identify gap in People Operations procedure, propose and implement changes to cover risks.- Collaborate with local R&P Manager to rolling out company policy update in term of Workday configuration.- Mange Mobility process in term of WP and TRC application.- Contribute to transversal projects, facilitate the knowledge transfer and take lead in different sub-projects locally to localize global initiatives in country.

- Manage overall project of HRM System implementation, integration & maintenance (Personnel & Payroll Modules).- Be the liaison between HR, IT, external vendors (BIPO) and other stakeholders for HRMS/ERP Interface set up.- Coordinate and administer meetings / alignments in between to ensure project timeline is followed and accurate data recorded.- Collaborate with internal divisions and external vendor in evaluating, testing, documenting for new / revised processes resulting from system updates / release.- Ensure system compliance with data security and privacy requirements.- Evaluate HRMS performance metrics by collecting feedback from end users and resolving application issues.- Ensure monthly accurate, timely and efficient delivery of payroll services.- Enhance payroll module & ensure employee data is maintained in the highest level of integrity.- Monitor and control payroll operations activities: employee on/offboarding, timesheet, insurance, PIT calculation, benefit deliverables, etc.- Update payment report for accounting requirements, and ad-hoc report as required.- Manage onboarding and offboarding processes to ensure compliance with the procedure guideline and updating systems accordingly.- Execute recruitment and selection processes; source and discover talent pool for open positions using different recruitment channels: job boards, internal referral, university collaboration, etc.- Promote and lead all the Employee Engagement activities through department and cross-departments / functions.

- Assist Managing Director & HR Department on daily business operations, ad-hoc project and confidential assignment to enhance business processes / policies that directly impact company strategy and employee motivation.- EMPLOYER BRANDING: promote EB programs, Career fair, University cooperations & scholarship, Advertisement campaign in collaboration with external media agency, Newsletter updated in Intranet.- EMPLOYEE ENGAGEMENT: budgeting, launching & facilitating EE events, Company outing, Team building, Year-end party, Sport Day, Family Day, etc. throughout the year.- MOBILITY MANAGEMENT: manage inbound/outbound travel activities, Travel Management Policy, facilitate orientation training for newcomer.- FACILITY MANAGEMENT: be the SPOC to support country / external audit in term of business process management; monitor end-to-end Office expansion, Test laboratory renovation project & HSE regular activities.- Support benefit program: Company health-check, Mid-Autumn festival gift, Employee survey, etc.- Act as an HR contact for the employees & IT Manager as well as proactively support HR activities within IT Department: Organizational chart, Employee database, Operations cost tracking, Overtime & Attendance record.- In cooperation with HR Department to support on IT relevant recruitment & onboarding workflow.- Collaborate with IT Manager in term of L&D activities in Corner Stone, Skill matrix & Training need analysis.- Play a role as Global CIO project supporter: + Office 365 Migration + Selling, General & Administrative (SG&A) Program + Processes4Business Functional Testing – platform: JIRA + Open-source Ticket Request System (OTRS) KPIs analysis