Thoa Võ Email & Phone Number

Da Nang City, Vietnam

Da Nang City, Vietnam

Main responsibilities: - Managed team of 3 developers, ensuring project completion.- Analyzed requirements, use case diagrams, and created wireframes.- Estimated project timelines and resources.- Conducted daily meetings to track progress.- Managed and monitored team's work progress.- Conducted thorough testing to validate requirements.- Provided regular reports to the client through daily meetings.Projects: - Linework: An Ethereum-based platform combining an NFT marketplace, social network, tokenized asset management, and wallet management. Empowering artists and collectors, revolutionizing the art industry through standardized ERC-20 Smart Contract Standard transactions.- Cylimit: A Polygon-based digital fantasy cycling game with features: NFT marketplace, wallet management, game management, rewards management, team score calculation, and rule management

Da Nang City, Vietnam

Main responsibilities: - Conducted requirements analysis and use case diagramming.- Conducted thorough testing to validate requirements.Projects: - Driver App: A comprehensive Driver Booking Management System with features such as KYC registration, vehicle management, booking management, check-in/out management, price calculation, damage management, and payment integration. Simplifies and enhances the driver booking experience for efficient transportation management- DeliverLibs: A platform connecting food buyers and restaurants. Key contributions include analyzing the food order process, integrating API with delivery service supplier (Stuart), and integrating API with payment service supplier (Stripe)

Da Nang City, Vietnam

Main responsibilities: - Analyzed business requirements, created test plans, and designed test cases.- Executed tests and logged bugs, ensuring comprehensive bug management.- Investigated and resolved issues reported by clients.- Collaborated with the developer team to clarify requirements and address any issuesProjects: - OOVOOM: A platform connecting drivers and garages with features: vehicle management, appointment management, and API integration with payment service providers. Streamlining vehicle maintenance and enhancing customer satisfaction.

- Research, recruit trainer and propose Training Programs- Implement Selling and Marketing to test the market. - Define indicators to manage Trainers quality, Operation quality and Student learning outcomes quality- Build and update Course Operation Process Documents

- Analyze Coworking Space Opreration Process Documents- Structure raw data to easily conduct real time report of revenue, coworking space capacity- Update operation process document by build semi-automatic work tools with Google Sheet and Google Script: contract filling, membership renew, membership search,...

- Analyze Class Operation Process at Danang Center- Strategically plan and execute Monthly Special Class to increase awareness and the number of attendance per class- Build Weekly Class Marketing Process to uphold the number of attendance per class- Build and update regularly Operation Process Documents- Define indicators to manage work quality of customer service and marketing team and conduct reports to manage operational quality at Danang Center- Delegate and Develope Staff to be in charge my current role

- Analyze working process of Sales and Marketing Department- Define Indicators to manage work quality of Sales and Marketing Department- Collect Raw Data from Data warehouse to conduct real-time Report Documents with Google Sheet to ensure work results continuously to be updated- Automate a part of Customer Consultant Process with Chatbot to reduce workload of Sales Staffs- Implement solution of semi-automating Sending Email with Zoho- Implement selling Online Course with Facebook Ads and Email Marketing- Plan and allocate tasks to personnels

- Build and Update regularly Online Teacher Operation Process Documents- Structure raw-data in order to easily conduct real-time reports of Operational Cost- Optimize operational Tasks by semi-automating work tools with Google Sheet and mail merge: monthly teacher salary reports, Email Sending tools,...- Recruit, train and supervise operational collaborators- Recruit, evaluate and manage Vietnamese and International teachers