Thobeka Ngwenya Email and Phone Number

Identified issues, analyzed information and provided solutions to problems.Resolved problems, improved operations and provided exceptional service.Developed and maintained courteous and effective working relationships.Support our internal team, corporate clients and direct consumers.Ensure our internal team, corporate clients and direct consumer are assisted in a timely manner.Support UK and SA team with administration tasks required to complete day to… Show more Identified issues, analyzed information and provided solutions to problems.Resolved problems, improved operations and provided exceptional service.Developed and maintained courteous and effective working relationships.Support our internal team, corporate clients and direct consumers.Ensure our internal team, corporate clients and direct consumer are assisted in a timely manner.Support UK and SA team with administration tasks required to complete day to day operations.Responding to +/- 100 emails per dayAd Hoc tasks. Show less

Computerized office activities, maintained customer communications and tracked records through delivery.Collected, validated and distributed information to employees.Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.Assist 100+customers per day.Identify customer need, clarify information, research every issue and provide solution/alternative.Build sustainable relationships and… Show more Computerized office activities, maintained customer communications and tracked records through delivery.Collected, validated and distributed information to employees.Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.Assist 100+customers per day.Identify customer need, clarify information, research every issue and provide solution/alternative.Build sustainable relationships and engage customers by taking extra mile. Show less

Confirmed appointments, communicated with clients and updated client records.Answered central telephone system and directed calls accordingly.Managed multiple tasks and met time-sensitive deadlines.Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.Kept reception area clean and neat to give visitors positive first impression.Responded to inquiries from callers seeking information.Maintained… Show more Confirmed appointments, communicated with clients and updated client records.Answered central telephone system and directed calls accordingly.Managed multiple tasks and met time-sensitive deadlines.Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.Kept reception area clean and neat to give visitors positive first impression.Responded to inquiries from callers seeking information.Maintained confidentiality of information regarding clients and company.Sorted, received and distributed mail correspondence between departments and personnel. Show less

Greeting and welcoming guestsOperating the switchboardOrdering office suppliesValidating parking ticketsCoordinating meetings and organizing catering and room bookingPreparing letters and documentsReceiving and sorting mails and packagesEstablished digital and hard copy filling system.

Interact with customers, answering question about product, assisting with finding the best product to meet customers needs and performing the final sale.Process customers payments and supply customer with receipts of purchase.Actively seek out customer shopping in store and offer assistance.Discuss products offered and available.Ensure proper customer service by teaming with co-workers.Established rapport with customers using active listening and… Show more Interact with customers, answering question about product, assisting with finding the best product to meet customers needs and performing the final sale.Process customers payments and supply customer with receipts of purchase.Actively seek out customer shopping in store and offer assistance.Discuss products offered and available.Ensure proper customer service by teaming with co-workers.Established rapport with customers using active listening and interpersonal skills. Show less