Thobile Mkhize Email & Phone Number

Umhlanga, Kwazulu-Natal, South Africa

• Use an effective approach to handle telephone tasks such as call transfers, taking messages, call backs, holds and unintentional disconnects. Understand the impact of attitude in handling calls professionally. • Effectively deal with job challenges. • Use the most appropriate way to communicate with diverse clients on the telephone. • Apply the elements of building positive rapport. • Conducting the relevant security checks prior to releasing client information. • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment

Umhlanga

Local sales agent, responsible for selling products and services to customers from all backgrounds, handle customer complaints and solve problematic situations as and when they arose.