Thobile Mkhize Email & Phone Number

Umhlanga, KwaZulu-Natal, South Africa

• Use an effective approach to handle telephone tasks such as call transfers, taking messages, call backs, holds and unintentional disconnects. Understand the impact of attitude in handling calls professionally.
• Effectively deal with job challenges.
• Use the most appropriate way to communicate with diverse clients on the telephone.
• Apply the elements of building positive rapport.
• Conducting the relevant security checks prior to releasing client information.
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment

Umhlanga

Local sales agent, responsible for selling products and services to customers from all backgrounds, handle customer complaints and solve problematic situations as and when they arose.