Channa Thoem

Channa Thoem Email and Phone Number

Business Development Manager @ Serva Travel
Phnom Penh, KH
Channa Thoem's Location
Phnom Penh, Cambodia, Cambodia
Channa Thoem's Contact Details

Channa Thoem personal email

About Channa Thoem

I began working in various sectors in 2006, throughout my different types of careers, I have gained a better understanding of human resource management, leadership style, negotiation skills, strategic and analytical issue solving, particularly through my manager roles at MNCs based in Australia and my education. I often take my spare time to learn for a broader knowledge base. Consistent personal and work discipline, optimism, and integrity have been my philosophies since my first workday.

Channa Thoem's Current Company Details
Serva Travel

Serva Travel

View
Business Development Manager
Phnom Penh, KH
Website:
servatravel.com
Employees:
5
Channa Thoem Work Experience Details
  • Serva Travel
    Business Development Manager
    Serva Travel
    Phnom Penh, Kh
  • Aura Phnom Penh
    Sales Manager
    Aura Phnom Penh Sep 2024 - Present
    Phnom Penh, Phnom Penh, Cambodia
  • Serva Travel
    Business Development Manager
    Serva Travel Feb 2024 - Present
    Cambodia
    • Develop, execute & oversee a business strategy that prioritizes growth and positive customer ratings• Propose annual marketing & sales plan then monitor business growth and ensure they are met• Approach clients to establish rapport and arrange meetings• Research organizations and individuals to find new opportunities• Plan and manage social media contents for brands, including website, product, tailor-made request• Provide personnel training for sales team• Manage email marketing via Mailchimp, and update website’s contents and products• Create graphic design both for offline and online materials when needed
  • Online Isp Cambodia (Official)
    Marketing Supervisor
    Online Isp Cambodia (Official) May 2022 - Feb 2024
    Phnom Penh, Cambodia
    • Prepare & present marketing plan 2024, its budget & KPI, daily tactical tasks to top management• Propose promotion to management & marketing strategy for better position and customer retention• Support sales teams for any marketing off/online materials, including five regional branches• Participate/lead the events such as trade exhibition, including Marathon event in Siem Reap• Consolidate and analyze monthly reports of marketing & sales for presenting to management • Build a strong connection with partners and stakeholders for leads generation and brand awareness• Create monthly contents for social media channels, update websites and promotion on mobile app• Support digital team with handling Facebook page, LinkedIn, set Google ads (SEM)• Eye on and recommend the appropriate events that are fitted for the company • Research & analyze the competitors' products monthly• Participate in research and analyze data of new marketplace in Kampong Cham town & around Tonle Sap
  • Peak Dmc
    Sales Manager
    Peak Dmc May 2017 - Jan 2021
    Siem Reap, Cambodia
    • Manage sales department & coordinate with cross-departments, including global management in Australia also regional GM in Thailand with the ability to have people and professional skills• Provide training, skills and support to members to become fully functional and motivated in their roles• Allocate & monitor sales team KPI of sales target, also provide additional support to some members facing challenges to archive the target• Take over communication until the deal is closed for new-potential businesses prospective• Create different types of products and trip style, and unlimited tour content writing• Maintain a good relationship with existing partners• Analyze & evaluate the performance of business partners, initiate activities, and support them if any• Propose an annual sales pipeline for the global management, prepare annual budget expenses and analyze sales forecast every quarter. Do monthly sales reports for regional and global managements• Take action to solve disciplinary matters for customer complaints with involved teams• Negotiate with supplies for better concession
  • Asian Trails
    Product Officer
    Asian Trails Jan 2015 - Apr 2017
    Phnom Penh, Cambodia
    • Handle any work with Germany and UK markets (FIT & GIT) from budget to high-end• Deal with service providers including river cruises for making a reservation for my clients• Manage and prepare supplier chains contracts for management countersignatures• Negotiate suppliers for an exclusive special rate for the proposal especially series booking or ad-hoc group• Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas or existing package tour• Familiarize with doing more difficulty of rates & conditions from luxury resort like Amansara Resort, Song Private Island, river valley Mekong cruise etc
  • Exo Travel
    Travel Consultant
    Exo Travel Dec 2011 - Dec 2014
    Phnom Penh, Cambodia
    • Handle Australia and New Zealand markets for both classic & luxury clients by present the customer with recommendations and advise them on travel accessibility concerns and also a wonderful experience • Deal with service providers including river cruises and high-end accommodation for making a reservation• Understand customer inquiries and aim to meet the highest level of customer satisfaction through professional effort and consistent guidelines of the company• Support managers for any clients’ complaints• Complete booking on Tourplan and place proper program for operation team
  • Asia Explorer Travel
    Sales & Marketing Manager
    Asia Explorer Travel Feb 2009 - Dec 2011
    Phnom Penh, Cambodia
    • Present the customer with recommendations and advise them on travel accessibility concerns and also a wonderful experience for both classic & luxury clients for boosting selling unique selling points.• Develop excursion or package tours also for US ships also cruise ships embarking Sihanoukville port.• Seek new abroad partnerships via any facilities and maintain good relationships. • Look for marketing strategies proven the most effective for business growth from B2B and B2C.• Motivate the team to work on the protocol, conduct on-the-job training.• Update the company website contents, and look for suitable suppliers for marketing campaigns. • Design any artwork for the marketing materials.
  • Vimpex Co., Ltd
    Medical Representative
    Vimpex Co., Ltd Nov 2006 - Feb 2009
    Phnom Penh, Cambodia
    • Survey the competitor’s products before introducing some new products from the Himalaya brand• Organize and meet the doctor to present the company products, and visit pharmacists and other relevant healthcare professionals• Build and maintain good relationships with customers to encourage repeat purchases and to remind them to recommend the company's products• Take orders from doctors, pharmacists or clinics and pass them to stock controllers• Travel to provinces in order to promote and sell the products besides Phnom Penh• Find some suitable rental locations for standee displays• Participate and support the company seminar for presenting products to doctors/pharmacists• Review daily sales performance and do the report

Channa Thoem Education Details

  • Build Bright University
    Build Bright University
    Master Degree
  • Build Bright University
    Build Bright University
    Marketing
  • Build Bright University
    Build Bright University
    Bachelor Degree
  • National Technical Training Institute
    National Technical Training Institute
    Vocational Training Of Domestic Electrical Repairing
  • Preah Sisovath High School
    Preah Sisovath High School
    General Knowledge

Frequently Asked Questions about Channa Thoem

What company does Channa Thoem work for?

Channa Thoem works for Serva Travel

What is Channa Thoem's role at the current company?

Channa Thoem's current role is Business Development Manager.

What is Channa Thoem's email address?

Channa Thoem's email address is ch****@****ail.com

What schools did Channa Thoem attend?

Channa Thoem attended Build Bright University, Build Bright University, Build Bright University, National Technical Training Institute, Preah Sisovath High School.

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