Tom Hohman Email & Phone Number

Greater Grand Rapids, Michigan Area

Worked in a mentally demanding and fast-paced Inside Sales position while maintaining high levels of Quality Assurance and Customer Service. Exceeded top three sales metrics for years worked. Total Sales-125%, to YTD goal. Responsible for, and achieved high Quality Assurance expectations while maintaining sales numbers. (104% to goal) Obtained Resident and Non-Resident Property & Casualty License.

Greater Grand Rapids, Michigan Area

Developed residential and commercial marketing plans, sales processes, and customer service programs. Constructed and maintained full service web site, search engine and internet lead-development programs, and follow-up process through computerized applications. Established detailed customer service program that included follow-up calls, customer service surveys, and monthly newsletters Obtained commercial accounts by developing a detailed sales system which included prospecting businesses, cold-calling, producing a detailed product and service proposal, meeting with upper-level management, and finalization of contract.

Belleville, Mi

Developed a new territory with an entrepreneurial vision. Brought a territory from no activity to a productive part of the team in just under a year. Worked with High School instructors, High School students and their families, and campus personnel to assist in the admissions process for entrance into an institution of higher education.

Greater Grand Rapids, Michigan Area

Supervised up to seventeen admissions representatives at three campuses, and twelve student ambassadors covering the highest producing territory for the organization (included the main campus). Charged with establishing the Davenport University Student Ambassador Program. To date, the Student Ambassador Program is comprised of an elite group of Davenport students used to assist the admissions team in the recruitment of new students. Students participating develop organizational, leadership, and mentorship skills. Lead in event development, planning, and implementation for all department events.Responsibilities included training and coaching of new and current employees. Developed and facilitated in-field and new hire training programs. Successfully conducted seminars with as many as 300 students and 80 teachers and counselors.