Thom Birich Email & Phone Number

I am a technology manager with more than 20 years of experience, working for both service providers and end user/customers. I have been responsible for large cross-market teams handling time-sensitive repair issues, field-technicians and call-centers, and have managed critical multi-million-dollar projects. I believe this combination of experiences – and the skills learned while serving in such varied roles – give me a unique set of qualifications to slot into and excel in multiple management roles.Colleagues know me as a creative out-of-the-box thinker, who is grounded in understanding that success is built on three principles; understand and address your customer’s needs, treat your people like you’d like them to treat your customers, and always keep the company’s end goal in mind.

Listed skills include Management, Customer Service Management, Project Management, Mpls, and 24 others.