As a Technical Operations Executive with a passion for leadership and process improvement, I have spent my career guiding teams to achieve exceptional results in complex environments. With a foundation in Industrial Engineering and an MBA, I thrive at the intersection of people, technology, and operations.Throughout my journey, I’ve had the privilege of leading diverse teams—ranging from project managers and data analysts to system testers and operations specialists—helping them grow and succeed while driving key initiatives for companies like CNO Financial, Jack Laurie Group, and Allied Solutions. My focus has always been on making things better—whether it’s reducing claim turnaround times, modernizing processes, or successfully managing multi-million-dollar budgets and projects.I believe in fostering a collaborative, agile culture where teams are empowered to innovate and execute with confidence. From overseeing major system integrations to driving operational efficiencies that save millions, I bring a blend of hands-on experience and strategic oversight to every challenge.I'm committed to continuous improvement—of processes, systems, and people. Whether leading a complex merger, implementing cutting-edge technology, or improving workflows, my goal is always the same: to deliver results that matter and fostering environments where both people and businesses thrive.Let's connect and explore how we can collaborate to drive meaningful change!
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Sr Director Business TechnologyCno Financial Group Sep 2021 - Oct 2024Carmel, Indiana, Us• Led 8 technical teams in driving improvement through data analytics, robotics, and process improvement.• Managed bot builders, business analysts, data analysts, testers, and consultants to enhance operational and technical areas.• Spearheaded initiatives to optimize processes and boost efficiency across all business functions. -
Director Business TechnologyCno Financial Group 2018 - 2021Carmel, Indiana, Us• Led 5 teams of Business Analysts and testers to maintain and improve Insurance Operations processes and applications.• Implemented strategic initiatives to streamline operations and enhance customer experience.• Achieved a 15% increase in efficiency through process optimization and automation.• Collaborated with cross-functional teams to drive innovation and deliver high-quality solutions. -
Director Of Life And Annuity ClaimsCno Financial Group 2014 - 2018Carmel, Indiana, Us• Led Life and Annuity Claims teams for 3 national insurance companies, overseeing $750 million in benefit disbursements annually.• Implemented process improvements, system integration, and Rapid Process Automation to increase operational efficiencies.• Ensured accurate and timely review and delivery of over 60,000 payments annually. -
Director, Special ProjectsJack Laurie Group 2013 - 2014Fort Wayne, In, Us• Led facility move project from 23,000 sq. ft. to 38,000 sq. ft. building under budget and on time.• Developed material management process to minimize storage costs.• Managed new 7,000 sq. ft. residential flooring showroom project successfully. -
Director Of OperationsJack Laurie Group 2010 - 2013Fort Wayne, In, UsLed teams of installation leaders and installers to improve efficiency by 23% through electronic time reporting and streamlined processes.• Documented and improved operational processes, resulting in enhanced issue identification and process efficiencies.• Developed curriculum and tools to guide performance management expectations and manage workflow effectively. -
OwnerBest Business Advisors 2008 - 2010Responsibilities included managing all aspects of a business consulting start-up, including: prospect identification, situational analysis, contract negotiation, and problem identification and resolution. • Analyzed and improved warehouse layout, design, and build-out to increase storage capacity by more than 33% and improve material handling flow.• Reduced clients contract labor expense by 18% by renegotiating existing contracts to reflect current market conditions.
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Sr. Vice PresidentAllied Solutions Llc 2003 - 2008Carmel, In, UsLed the development of a web interface for clients, simplifying claims submission processes• Established new processes and procedures to improve departmental effectiveness• Implemented mail and data management system improvements, resulting in annual expense reductions of $800,000 -
Director, Insurance Customer ServiceAig American General 2000 - 2003• Led the integration of two data management systems to centralize business tracking, resulting in $6M increase in annual revenues and 20% loss ratio reduction.• Implemented a systematic tracking system, reducing throughput from 30 days to 7 days.• Developed and implemented processes, procedures, and performance measurement systems for 5 insurance operational departments.
Thomas Overmyer Education Details
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Ball State University - Miller College Of BusinessBusiness -
Purdue UniversityIndustrial Engineering -
Purdue UniversityIndustrial Engineering
Frequently Asked Questions about Thomas Overmyer
What is Thomas Overmyer's role at the current company?
Thomas Overmyer's current role is Sr Operations Director | Driving Efficiency Through Data Analytics technology.
What schools did Thomas Overmyer attend?
Thomas Overmyer attended Ball State University - Miller College Of Business, Purdue University, Purdue University.
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