As a Front Desk Supervisor at Le Méridien Hotels & Resorts, I lead a team of receptionists who provide excellent customer service and hospitality to our guests. I have an associate's degree in accounting from Ensign College, which helps me manage the front desk operations, such as reservations, check-in, check-out, billing, and inventory. I also have skills in reception areas, customer experience, and office administration, which I gained from my previous experience as a Front Desk Agent at Marriott International. I am passionate about creating memorable and satisfying experiences for our guests, and I contribute to the mission and vision of Le Méridien, which is to inspire travelers through creative and cultural offerings.