Thom Sisson Email & Phone Number

Dublin, Oh, Us

Dublin, Ohio, United States

Oversees team of level one employees to ensure quality and turnaround timestandards are met. Provides training and feedback as necessary for teamdevelopment.Writes and edits final patient resolution letters sent to patients to address awide variety of concerns.Applies extensive research and organizational techniques to investigate casework for errors or opportunities.Works with multiple departments to create solutions while adhering to strictMedicare and company guidelines.

Chickamauga, Georgia, United States

Marketed and closed new business for the agency. Maintained a workingunderstanding of insurance law, policies and coverages.Exceeded sales goals monthly. Performed outside sales duties in addition toinside internet based and telephone outreach to obtain business leads.Analyzed new and existing policies to assist customers in selecting the bestproducts for their needs.Serviced existing accounts as client assets or business needs changed.Relationship building with new and existing clients, provided prompt andfriendly service to retain and build agency business.

Chattanooga, Tennessee, United States

Purchasing and inventory control utilizing a combination of custom accountingsoftware, Microsoft programs, including Excel. Performed routine inventorycounts by hand as well as implementing an inventory barcoding system toimprove accuracy and efficiency.Managed accounts payable and receivables as well as other bookkeeping dutiesfor the business. Supervised and conducted training for new staff in theaccounting department.Customer Service, returns/damages processing, website admin, product anddata entry, new product and vendor research, detailed POS reporting. Oversawshipping/warehouse procedures and managed shipping carrier rates withtrucking companies.