Thomas Charles Email & Phone Number

• Manage IT hardware for physician practice relocations and expansions, including developing cost estimates, planning relocation efforts and coordinating resources.
• Create project plans including scope, resource management, risk register, stakeholder register and management, budget and cost management, communications and change control.
• Develop and manage IT cost estimates for project funding, vendor quotes, the PO process and spending tracking to meet project financial goals.
• Research physician practice and meet with stakeholders (managers, staff and physicians) to determine workflow, then modify IT project process to accommodate practice needs.
• Oversee post-launch activities, verifying all software and hardware works as expected and addressing any unforeseen needs with the client and appropriate technical team.
• Analyze clinical use of OneChart to manage charting practices, charges, data gathering, patient decision support, regulatory compliance and litigation avoidance.

• Managed daily operations for a staff of 35 with 24-hour responsibility, including personnel recruiting, training, in-service education, employee reviews, meetings and conference calls.
• Handled budgeting, capital equipment purchasing, annual supply contract negotiations and regulatory and standards compliance.
• Redesigned the electronic medical records system for respiratory care, the sleep lab and the endoscopy lab for increased accuracy and ease of use.
• Negotiated joint venture contract for the sleep lab to increase customer satisfaction.
• Assisted with the startup and development of a new company helping children with disabilities, from initial idea through marketing and patient treatment.
• Developed and supported data management and reports for client programs.

• Developed IT project plans for implementations using Microsoft Project, overseeing each plan from contract delivery through installation, go live, training and post-launch efforts.
• Built project plans that covered all deliverables outlined in sales team contracts for both out-of-the-box and custom application products.
• Consulted with respiratory care and rehab departments nationwide to help them build and use applications for the best clinical outcomes, sometimes managing more than a dozen clients.
• Served as implementation subject matter expert for the East Coast staff.
• Maintained application project documentation for multiple teams: management, contract, accounting, networking, interface and build.
• Reviewed, tracked and solved client issues, plus defined and improved team processes.

• Planned, implemented and ran the first hyperbaric medicine center of its kind in SC, a new space including a one-off oxygen delivery system and state-of-the-art fire suppression system.
• Designed and implemented the hospital’s new endoscopy lab space, expanding the lab from five staff members to fifteen and three procedure rooms to ten while also doubling lab productivity.
• Helped design new women’s hospital and NICU, plus adult cardiac intensive care/surgery suite.
• Developed and implemented new programs from start to post-launch hospital-wide, including projects to decrease costs by shortening length of stay and improving patient outcomes.
• Managed daily operations for a team of 46 with 24-hour responsibility, including personnel recruiting, training, in-service education, employee reviews, meetings and conference calls.
• Accountable for budgeting, capital equipment purchasing (including $1 million in new equipment), negotiation of annual supply contracts and regulatory/standards compliance.

• Provided the full range of therapeutic and diagnostic procedures.
• Acted on emergency situations.
• Served as lead therapist as needed.

• Provided the full range of therapeutic and diagnostic procedures.
• Acted on emergency situations.
• Served as lead therapist as needed.

Master'S Degree, Project Management

The Citadel Graduate College, College of Engineering Anticipated Graduation Date: May 4, 2019 (will receive Certificate of Technical.

Bachelor'S Degree, Health Sciences

Graduated Outstanding Student of the Professional Development Educational Department

Associate'S Degree, Respiratory Care Therapy/Therapist