Thomas Hammerschmidt Email & Phone Number

Greater Chicago Area

Provide Performance Engineering Support to the Enterprise with a focus infrastructure Capacity Management. Participate in Swat calls for P1 and P2 applications as a performance SME. Analyze performance data to uncover actual causes of ongoing issues. Analyze performance data at the enterprise level to find opportunities to properly size cloud instances to get the most cost effective performance level then collaborate with other teams to build the processes to implement the necessary changes into the environment.

Greater Chicago Area

Provide operations management for a P1 application. Develop processes and procedures to maintain the application and proactively detect issues. Develop automation for regular processes. Manage global operations staff for the application. Manage troubleshooting efforts and coordinate with other teams.

Deployed, developed, and administered monitoring based on HP's Operations Manager for Unix.Assisted with the monitoring environments supported by HP's Operations Manager for Windows and Network Node Manager.Administered performance metric collection centered around HP's Performance Agents, Performance Manager, and Reporter.Trained users in the effective use of HP's Performance ManagerAnalyzed performance data during incident and problem management processes,Administered HP-UX and Linux systemsAdministered WAN environment consisting primarily of frame relay circuits, Administered LAN environment consisting of IP and ATM elements, Administered SAN environment, Engineered then implemented the shift from a 2 unix server with local storage environment to to a mixed unix and windows server environment with fiber connected SAN.

Programming, System Administration, Network Administration, installation, and training services for customersEngineered, installed, and support infrastructure for Mynex Systems ISP services then functioned as General ManagerCGI programming and web site developmentDemonstrated Add+On application and assisted with writing proposalsAnswered customer support calls and resolved customer issuesAdministered AIX, Dec Unix, AT&T Unix, NCR Unix, SCO Unix, Prime Unix, PrimeOS, and Zilog Unix development servers

Programming, installation, and training services for customersProgrammed applications using CADOLInstalled systems and applications at customer sitesTrained customers to use computers and applicationsQuoted programming changesAnswered customer support calls and resolved customer issues