Liaised between IT and business to identify/implement operational and development needs, deliver oversight and prioritization of projects, and ensure projects align with technology and business strategies. Managed operational and commercial relationships of 3rd-party suppliers. Trained, developed, and directed new associates. Validated Sarbanes-Oxley (SOX) and General Data Protection Regulation (GDPR) compliance within applications.☑ Worked with business partners to gather initial project information, including high-level overview and financial business case. Projects included global payroll, depreciation change to use straight line method, new leasing standards ASC 842 & IFRS 16, Canadian payroll migration, and addition of 5 new countries to Oracle general ledger (ERP). ☑ Managed team of 4-8 business system analysts and data architects.☑ Partnered with external vendors on production support and DBA teams to diagnose/resolve application/database issues and design/implement enhancements/tuning.☑ Coordinated server migrations (Solaris, Linux, Windows), including software and database upgrades and disaster recoveries for multiple applications.☑ Owned $1M+ budget. Reduced IT costs 10% in collaboration with business and IT partners.☑ Transformed Xerox application portfolio by identifying all applications and strategizing on improvements. Contributed to 80+ applications to help implement change and resolve issues. ☑ Improved production support productivity 25% without modifying team’s size. ☑ Eliminated downtime for daily payroll processing and delivered significant cost savings. ☑ Implemented new Enterprise SaaS Leasing (PowerPlan) system to adopt new IASB & FASB lease accounting standards (IFRS 16 & ASC 842). Mandatory global compliance initiative in support of Xerox's $450M annual lease payments. ☑ Migrated AP imaging platform as a result of a company split resulting in savings of more than $0.5M.

Teamed with business partners on multiple projects, including development of a new billing system, re-engineering of a profit and loss reporting system, and implementation a SOX-compliant application. ☑ Consulted with business partners to document requirements and with vendors to create technical design documents. Reviewed and approved requirements and design documents. Improved accuracy of invoicing.☑ Directed database design and worked with vendor during development, testing, and implementation.☑ Resolved issues during the project and after implementation with business and production support team.☑ Joined with DBA teams during development, testing, and implementation of database design for profit and loss reporting system, enabling on-time delivery of month-end close process.☑ Collaborated with IT security team to author procedures and document processes for user creation/deletion and code/database changes completed outside of application’s processing for user front end and ticket approval process. Reviewed and updated records needed for audits resulting in application successfully passing all SOX audits.

Built and maintained Sun Solaris and Oracle database for a quality reporting system.☑ Led small group of developers. Worked with applications team to resolve processing, reporting, and timing issues.☑ Designed and built database, including all stored procedures for loading and processing of data.☑ Interacted with business to gather requirements for requested changes and provided database work needed for implementation.☑ Oversaw weekly backups, patching, and upgrades to both Solaris and Oracle. Ran monthly processing.☑ Co-authored libraries of C code for commonly used functions/code, simplifying maintenance and development.☑ Drove project to create application to report on new data; added four new reporting areas to support customers.☑ Saved customers’ time when gathering product metric information by writing a ‘month-end’ process that calculated metrics by product and stored in new tables in the database.