Area operations manager with 15+ years of professional experience. Consistently trusted with key client accounts and proven success achieving both associate engagement and revenue goals. Recognized as providing best in class customer satisfaction within multiple previous roles. Day to day guidance to 60+ coworkers; associate and managers. Key abilities include project management and on-boarding new business, quality improvement, and talent management. Personal values highlights; aiming high, ownership, collaboration, integrity and doing what is right, not what is easy.