Customer Service Associate
Current
Oct 2020 - Present
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Thomas Alexander Email & Phone Number
In Bangalore at the moment. looking for opportunities in the retail sector in mumbai.
at
Concentrix
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
In Bangalore at the moment. looking for opportunities in the retail sector in mumbai.
Location
Mumbai, Maharashtra, India
Company size
Who is Thomas Alexander? Overview
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Quick answer
Thomas Alexander is listed as In Bangalore at the moment. looking for opportunities in the retail sector in mumbai. at Concentrix, a company with 63116 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Thomas Alexander.
Thomas Alexander previously worked as Customer Service Associate at Concentrix and Global client services executive at Thomson Reuters. Thomas Alexander holds S. S. L. C; Secondary School Leaving Certificate from Maria Niketan Boys High School.
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Concentrix
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Profile bio
About Thomas Alexander
With an excellent command of spoken and written English, Hindi, Kannada, Telugu, and Tamil. I perform to a world class standard in all areas of my work.Gaining a B.COM (Bachelor’s degree in commerce) I thoroughly enjoyed all areas of commercial business.My natural strengths are based upon being blessed with inept people skills and intuitive service excellence. With a unique amount of creativity and passion, I have a rare ability to adapt my skill set into a credible offering.I must be able to liaise with people in my role and I make a credible customer facing/sales person. My high levels of intelligence also elude me to be being in a progressive and busy environment with genuine success recognition.Equally proficient in all administration and technology I offer any organization a good all round suite of skills and become a strong part of any team.
Listed skills include Seo, Sales, Merchandising, Customer Service, and 2 others.
Current workplace
Thomas Alexander's current company
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Concentrix
5 roles
Thomas Alexander work experience
A career timeline built from the work history available for this profile.
Global Client Services Executive
- Key Responsibilities:Respond to customer inquiries via phone, email and chat, etc.
- May respond to inquiries regarding a specific or more complex product or a specific customer (based on customer size or revenue tied to customer)
- Inquiries will vary but typically include address changes, account changes/updates, order status, product feedback, password assistance, billing inquiry, etc.
- Ensure each customer contact is handled in a manner consistent with the Thomson Reuters brand and values to maintain customer satisfaction and retention.
- Uses analysis along with policies and procedures to resolve customer issues. Interpret customer contract and assess downstream impact to mitigate any recurring issues.
- Identify prospects for additional products and services; send leads to appropriate sales representatives.
Jun 2014 - Jun 2017
Merchandise Sales Representative
Key Responsibilities: “Delivering out of this world experience in a passionate and a thrilling way which reflects the Ferrari spirit” To represent Ferrari as an ambassador by selling Ferrari World branded merchandise and souvenirs to Guests from all over the world, working in the world’s largest Ferrari store. To deliver excellent customer service and have.
Jun 2012 - Jun 2013
Sr. Customer Service Executive
Trelleborg Sealing Solutions
Key Responsibilities: Provide prompt response over live chat and hotline support to our customers across the globe with Website related issues along with our Products. Exclusively working on a tool called Content Management System. (CMS) To keep the website updated in 21 different languages. Routing E- tickets: (Related to the customer quarries on our.
May 2011 - May 2012
Sr. Customer Service Executive/ Sr. Software Technician
Aol- America Online
Key Responsibilities: Handle technical quires with promptness, Provide phone support to the U S customers, providing end-to-end solutions with high resolution, Perform under pressure to meet deadlines, Promote customer reliability by making sure that customers wholly use the worth of services & solutions provided, Identify and generating high efficient.
May 2008 - Sep 2010
Team & coworkers
Colleagues at Concentrix
Other employees you can reach at concentrix.com. View company contacts for 63116 employees →
YT
Yashvi Thakkar
Colleague at Concentrix
Canada, Canada
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JP
Jennel P.
Colleague at Concentrix
Philippines, Philippines
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RC
Rishabh Chhetri
Colleague at Concentrix
Delhi, India, India
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MF
Michael Fontanilla
Colleague at Concentrix
Central Luzon, Philippines, Philippines
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RM
Rhoda Mendoza
Colleague at Concentrix
Quezon City, National Capital Region, Philippines, Philippines
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EL
Elisa Lagarde
Colleague at Concentrix
Letterkenny, County Donegal, Ireland, Ireland
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SS
Swarajaya Srivastava
Colleague at Concentrix
Delhi, India, India
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KS
Keerthi Sagar
Colleague at Concentrix
Bengaluru, Karnataka, India, India
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SP
Sohil Pal
Colleague at Concentrix
Kolkata, West Bengal, India, India
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FN
Feseha Negus Kahsay
Colleague at Concentrix
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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Yashvi Thakkar
Colleague at Concentrix
Canada, Canada
View →
JP
Jennel P.
Colleague at Concentrix
Philippines, Philippines
View →
RC
Rishabh Chhetri
Colleague at Concentrix
Delhi, India, India
View →
MF
Michael Fontanilla
Colleague at Concentrix
Central Luzon, Philippines, Philippines
View →
RM
Rhoda Mendoza
Colleague at Concentrix
Quezon City, National Capital Region, Philippines, Philippines
View →
EL
Elisa Lagarde
Colleague at Concentrix
Letterkenny, County Donegal, Ireland, Ireland
View →
SS
Swarajaya Srivastava
Colleague at Concentrix
Delhi, India, India
View →
KS
Keerthi Sagar
Colleague at Concentrix
Bengaluru, Karnataka, India, India
View →
SP
Sohil Pal
Colleague at Concentrix
Kolkata, West Bengal, India, India
View →
FN
Feseha Negus Kahsay
Colleague at Concentrix
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
View →
3 education records
Thomas Alexander education
S. S. L. C; Secondary School Leaving Certificate
Maria Niketan Boys High School
Pre-University; Puc; Pre-University
St. Josephs
B.Com; Bachelor, Commerce
Tamil Nadu Open University
FAQ
Frequently asked questions about Thomas Alexander
Quick answers generated from the profile data available on this page.
What company does Thomas Alexander work for?
Thomas Alexander works for Concentrix.
What is Thomas Alexander's role at Concentrix?
Thomas Alexander is listed as In Bangalore at the moment. looking for opportunities in the retail sector in mumbai. at Concentrix.
Where is Thomas Alexander based?
Thomas Alexander is based in Mumbai, Maharashtra, India while working with Concentrix.
What companies has Thomas Alexander worked for?
Thomas Alexander has worked for Concentrix, Thomson Reuters, Ferrari World Abu Dhabi, Trelleborg Sealing Solutions, and Aol- America Online.
Who are Thomas Alexander's colleagues at Concentrix?
Thomas Alexander's colleagues at Concentrix include Yashvi Thakkar, Jennel P., Rishabh Chhetri, Michael Fontanilla, and Rhoda Mendoza.
How can I contact Thomas Alexander?
You can use AeroLeads to view verified contact signals for Thomas Alexander at Concentrix, including work email, phone, and LinkedIn data when available.
What schools did Thomas Alexander attend?
Thomas Alexander holds S. S. L. C; Secondary School Leaving Certificate from Maria Niketan Boys High School.
What skills is Thomas Alexander known for?
Thomas Alexander is listed with skills including Seo, Sales, Merchandising, Customer Service, Retail, and Selling.
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