Thomas Anderle Email & Phone Number

Hempstead, Ny

Currently the manager responsible for a large user based system that uses ORACLE as its database under a UNIX platform and displayed on INTRANET using HTML. This system measures technician productivity for Verizon.Key Contributions:• Managed the creation of a new web based report card system for • Created MICROSOFT ACCESS database process that tracks usage for the all of the districts applications. • Created MICROSOFT ACCESS database process for daily executive level reporting• Available 24 x 7 for all questions on system• Provide ADHOC reporting from system for users• Provide requirements for updates to system• Provide testing for system updates• Project Manage deliverables for technician reporting system• Nominated for 2 Verizon Excellence Service awards

Manhattan

8/1//1996 - 5/31/2000 VERIZON Sr. Staff Manager - TelecomProvided results Analysis, presentation reporting & Field Support for Version Telecom StaffKey Contributions:• Provide results analysis by creating various Microsoft Access Databases for the further analysis of service results.• Consumer Web page liaison - key player in the introduction of the companies Consumer Web Page. • Provided support and results analysis for Operating Vice President. Prepared presentations and supplied data analysis on key measurements affecting the Consumer Line of Business.• Created various spreadsheets and pivot tables to provide for executive reporting and analysis.• Responsible for loading Microsoft Office software and trouble shooting problems for staff• Identified a problem in company’s caller-id system by analyzing results from a client server application.