Vehicle eCommerce software systems and applications.

Drove the strategy and direction of software engineering programs to support expansion in global telematics market spaces. Directed engineering teams in areas of web applications development, cloud systems engineering, firmware and diagnostics programming, and platform devops. Key Initiatives • Telematics data ingestion systems development. • User management and auth applications for customer web portals. • Established Lean Agile methodologies and MACH architecture practices.

Built and led the software engineering arm of Dynatrace Business Systems. Directed agile development and delivery of business solutions and support, emphasizing safety and security of enterprise data and applications. Key Initiatives • Established a Lean Agile product management framework and engineering management practices. • Directed the operational posture of our organization to deliver superior performance to customers, ensure data safety and security, and maintain strict compliance with regulatory and audit requirements. • Implemented the architectural and organizational framework to achieve a high-quality, high-performance software development culture.

Managed multiple engineering teams in the development of engineering platforms and associated tools and services to drive the transition to a microservices architecture. Responsible for both hands-on software engineering and process and people management, including systems design, architecture, technical writing, interviewing and hiring, project management, and leadership training. Key Contributions • Kubernetes-based microservices platform integrating AWS, MS Azure, and GCP, facilitating transformation from monolithic applications to a microservices architecture. • Core services and tooling for microservice creation, configuration, authentication, authorization, and async messaging. • Growth-focused performance assessment system to develop our engineering talent. • Established standards and practices for agile service development, implementation, deployment, and launch.

Senior software engineer and project leader in the Amazon Marketplace organization, focused on areas in seller feed ingest, seller catalog caching, Seller Central homepage, seller recommendations engine, and customer notifications. Responsible for end-to-end project development and management of multi-service applications, agile team leadership, technical writing and documentation, systems operations and on-call devops, and mentoring of junior engineers. Key Contributions • Developed and operated Amazon’s seller listing feed platform, responsible for ingesting and processing two trillion transactions per year (~64,000 TPS) for managing seller inventories and listings. • Created a de-duplication service to identify and remove redundant transactions from high-volume processing pipelines, decreasing transaction volume to downstream services by 70%, accounting for ~$24 million per year cost savings. • High-volume catalog billing system generating $4 million in fees revenue and $17 million in cost avoidance annually.

Device adapter microcode development for IBM DS8000 series enterprise storage product line, focusing on stage/destage functionality for RAID disk storage arrays. Key Contributions • Secure Data Overwrite feature set, enabling DoD-compliant permanent data erasure. • Background Media Scan and Smart Rebuild features to proactively identify, rebuild, and replace RAID disk drives before imminent failure based on predictive analytics. • Published development support tools library for the enterprise storage engineering organization.