Thomas Andersson Email & Phone Number

Texas, Louisiana, Usa

Henderson, Nevada

4th Key Manager

Las Vegas, Nevada Area

Usa

Company downsized.

Las Vegas, Nevada Area

• Reviewing staff job results and learning needs with retail store manager.• Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.• Purchases inventory by researching emerging products; anticipating buyer interest; placing orders; verifying invoices and shipments.• Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.• Promotes sales by demonstrating merchandise and products to customers.• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions.• Review and analyze sales information; identifying and investigating customer complaints and service suggestions.• Maintains a safe and clean store environment. Determining and documenting locations of potentially dangerous opportunities.• Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.• Prepares reports by collecting, analyzing, and summarizing information.• Maintains quality service by establishing and enforcing organization standards.• Maintains professional.• Contributes to team effort by accomplishing related results as needed.• Competitive Analysis, Management Proficiency, Creative Services, Supply Management, Customer Service, Presentation Skills, Analyzing Information , Basic Safety, Promotions, Understanding the Customer, Verbal CommunicationCURRENTLY LAID OFF (DEC 6. 2015) DUE TO COMPANY CLOSING ALL HAGGEN STORES IN NEVADA. ARIZONA AND CALIFORNIA.

Nevada, Arizona And California

• Provides great customer service• Perform store operational audits and stimulate merchandise prevention standards.• Conduct camera surveillance and ensure to detect as well as apprehend shoplifters.• Conduct awareness training programs and respond to all emergency calls with store.• Support Security Director with security relevant issues inclusive of retail activities like employee theft.• Investigate and identify dishonest personnel in organization. • Investigate deception during opening, in-process and closing store as well as provide necessary physical security.• Support law enforcement with prosecutions and investigations. • Interview witnesses and suspects and develop detailed reports on all conducted investigations.• Monitor performance and agreement with guard service as required. • Conduct internal misappropriation investigations and inventory deficiency reduction.• Provide ample security and safety modes for all company property and assets. • Initiate investigations on vendor theft, employee theft and inventory as well as warehouse shortage.• Participate in various hearings and court activities. • Execute and implement shrink reduction agendas by active planning and supervising loss exposures.• Oversee circuit monitors to lessen external losses, interact with local authorities and prepare investigation reports.

Las Vegas, Nevada Area

Investigated and resolved numerous cases related to ORC and other external theft activities. Executed tactical plans providing strategies with intent to stop and deter criminal actions in conjunction with local, state and federal law enforcement agencies.- Gathered intelligence and case documentation for prosecution of ORC activities; analyzed, recommended and implemented actions to be taken.- Established and maintained effective working relationships with corporate management, area store management and division Loss Prevention teams. Gathering intelligence while conducting shoplifter interviews and identified emerging ORC trends. - Provided guidance and training opportunities with store LP teams Monitored and maintained high quality ORC cases to provide successful prosecutions. - Established and maintained effective working relationships with federal, state and local law enforcement as well as other ORC teams of various retailers (Southern Nevada Organized Retail Crime Association.)- Provided crisis response to support stores experiencing significant business disruptions (robbery, protests, natural disasters, etc…)- Established and maintained high levels of partnership with other retailers, Law Enforcement and other investigative entities.Investigated numerous high profile cases. These cases were both internal and external. - Gathered Intelligence based of reported ORC activities. Obtained Statistics while communicating ORC trends at store level to deter and prevent shrink.

Las Vegas, Nevada Area

• Responsible for protecting the assets of the company, including the employees through prevention, awareness, communication and deterrence. • Responsible for making safe apprehensions through following the apprehension guidelines. Worked closely with store management to increase Loss Prevention awareness, maintain operational excellence and minimize the overall losses. Analyze trends and reports to influence training and awareness at designated locations.

Las Vegas, Nevada Area

Undercover Loss Prevention Manager assigned to Vons stores

Las Vegas, Nevada Area

Undercover Loss Prevention Agent at Albertsons stores

Bachelor'S Degree, Commercial Music

Associate Of Arts, Commercial Music