I oversee the development and implementation of new or struggling pieces of the operations department and support the VP of operations. This seat is meant to resolve:Projects Planned, Started, Developed and Completed efficiently.Clear communication and updating surrounding the roll out of projects and process changes.General Support for the VP of Operations. The non-negotiables (must-haves) of this position:Excellent Soft SkillsProficient in Asana, Google Suite, and other data management systems.Superb at root issue problem solving. Steller understanding of defining and differentiating between Urgency and Importance in a leadership roll. RolesGeneral Project Management DutiesRegular meetings and progress presentationsReporting and general support of Operations team

In this role I oversaw 5 division leaders with a total staff of over 20 team members. Each division was in charge of the health and production of the animal projects they were assigned.The Director of Animals is responsible for overseeing the procurement and production of healthy, captive bred animals for sale by Josh’s Frogs. They are also responsible for overseeing and growing the revenue and efficiency of the Animal Department through the expansion of current projects, and the creation and execution of new projects and revenue sources. They will work closely with the Vice President of Live Operations to identify opportunities for growth, and will then take those plans and execute them. The Director of Animals is also responsible for leading, managing, and holding their direct reports accountable, as well as ensure that accurate, helpful support information pertaining to Animal Department products is available to customers. Finally, the Director of Animals is responsible for ensuring systems and processes in the Animal Department are in place, followed, and up to date.Roles:Product Supply (both overseeing and future planning)Profitability and Revenue GrowthSystems/ProcessesInformation and Customer SupportLMA

In this seat I wrote the financial tracking and guidance information system for the animal department, insect department and plant department. This was used to predict production goals and show the financial state of each division on a weekly basis down to the individual product's performance and profitability. I also wrote and maintained the data collection and interpretation tools used by the animal department to determine the health of each project. To use technology and problem solving skills to help the Animal Department achieve it's goals - to provide excellent care for the animals, and produce healthy offspring for sale by Josh's Frogs LLC, as well as oversee vertebrate shipping This will be done by developing and following SOPs, tools, updating ASANA, and oversight of the work of others in the Vertebrate Shipping Division.Essential Functions and Responsibilities:  Developing tools / spreadsheets/data collectionVertebrate ShippingResearch/Problem Solving/Data Collection and EntryManaging/Quality Control/Asana and SOP updatesMeetings / Team Building / 1 on 1sCustomer service

Job Summary / Objective:  Building Accountability in your team for performance.Holding team members accountable for following policies and procedures of the division.  Monitoring and enforcing accountability of Asana usage and other tools involved in every day operations.Create a team schedule that effectively completes all tasks within your division while reducing our overall overtime cost. Enforcing Care Standards set by Josh’s FrogsKeep SOPs updated to ensure a JFs standard of care. Hold your team accountable for following SOPs and creating outstanding care for our animals. Overseeing ProductionGuide your team to achieve the overall Production goals of the division. Identify and oversee key projects that are pivotal to the success of your division. Push for the advancement of the division. Prepare for growth before it happens. Identify areas of improvement and create a plant to improve. Experiment when improvements are necessary or procedures can be made more effective while adhering to our experimentation policies and procedures. Support your team Identify, request and provide the tools your team needs to succeed. Use 1 on 1s to keep communication effective with each of your directs. Inform your Direct supervisor of the activities you oversee. Keep your supervisor informed about your division’s progress in production, team engagement, projects and the overall success or shortcomings of the division using reporting during your 1 on 1s and other meetings when necessary. Great communication skills.  Good working knowledge of basic husbandry of animals.  Excellent troubleshooting and innovative skills. Great Leadership skills and be ready to learn every day.Roles:Animal husbandry Research & experimentationProblem solving & troubleshooting with team and companyInventory planningData analysis and planningMeetings, team buildingSOP & Asana updating and enforcement

I worked as a team member overseeing the largest breeding collection of dart frogs in the US (and arguably in the world).Ensure that the dart frogs get the proper care and attention that they require, as well as help in achieving the overall goal of the Animal Department – to provide excellent care for the animals, and produce healthy offspring for sale by Josh's Frogs LLC. This will be done by correct feeding, husbandry, and observation of dart frog adults, froglets, tadpoles and/or eggs, as well as maintaining a clean and organized workspace.We expect that you will aid in the completion of tasks while following SOPs and the guidance of your peers and manager. We expect that you will self regulate your speed and quality during these tasks using guidance given. You will complete prep tasks to ensure the department runs smoothly.

Oversee the general care and management of the fish, reptiles and amphibians. work with customers to find the right pet as well as educate and resolve care issues that customers might be having.

I was responsible for the team, kitchen, cash handling, reporting and general operations of the Mixx