Thomas Gonzalez Email & Phone Number

Remote

• Perform daily maintenance of data and complete 50-80 cases per week in CRM
• Train staff and new team members on essential responsibilities and best practices
• Gather, analyze, and interpret data for key stakeholders to improve decision making
• Automate routine tasks to dramatically improve turnaround time and reporting
• Monitor changes of data within Salesforce with an external partner to ensure accuracy and appropriate use
• Create logic to improve the functionality between objects in Salesforce

Remote

-Provide campus-wide network support for faculty, staff, students, and specialized software. -Actively participate in the maintenance of data center and other network infrastructure across campus, including Cisco Catalyst 3750, 3850, and 9200 switches, smart UPS devices, environmental monitoring systems, Symmetra equipment, weekly walkthroughs, and.

Corpus Christi, Texas Area

-Provided hardware and software support for end-users, colleagues, and patients while maintaining HIPPA compliance throughout the company of over 100 individuals. -Utilized SmartDeploy to image and deploy Windows 7 workstations to staff -Installed and maintained Sophos Full Disk Encryption across multiple campuses-Communicated effectively as a team member.

Corpus Christi, Texas, United States

-Led over 50 young adults in collaboration with assistant coaches to compete in basketball, track and field, and cross country focusing on strong communication and organization skills.-Created a safe learning environment and utilized a holistic coaching style to suit individual athletes and the team.-Build rapport with students and families and using.