Anu Thomas Email & Phone Number

Toronto, Ontario, Canada

• Trouble shoot and Support Enhancements to People Analytics team with the ongoing operations and development of UltiPro Solutions by defining business requirements and objectives. Participates in design and testing.
• Serve as the learning management system (LMS) administrator for Vubiz, liaising with cross-functional teams to develop training curriculum and reporting on learner data and progress.
• Coordinating for in-person and virtual team events, reward and recognition programs, and performance management.
• Administered CF’s benefit processes, Including preparing monthly Health Care Spending Account reports, updating HRIS and carrier website data, coordinating continuation of benefits and initiating the LTD process.
• Supported CF’s pension processes including preparing Summary of Expenses for annual pension audit and complete Pension Buyback paperwork for former employees.
• Lead total rewards annual activities such as execution of the annual salary review and bonus payout process including aligning systems, communications and acting as subject matter expert. Administering & coordinating.

Toronto, Ontario, Canada

• Incident Management: Efficiently logged, tracked, and resolved incidents, ensuring minimal downtime and optimal user satisfaction.
• Change Management: Managed change requests through their lifecycle, from submission and assessment to approval and implementation, ensuring compliance with organizational policies and minimizing risk.
• Service Request Management: Handled service requests with precision, from initial request logging to fulfillment, ensuring timely and accurate delivery of services to end-users.
• Assisted with the scheduling implementation project end-to-end to ensure the software is customized and configured to the agreed upon specifications within the agreed timelines at the desired quality. This includes.
• Performed all system configurations, design, changes, analysis, testing, documentation, reporting, data management, process development and improvements, and parallel runs for optimal performance measures
• Collaborated with the Labour Relations Department to Implement and configure new Union-Collective Bargaining Agreements updates

Toronto, Ontario, Canada

• Oversaw the maintenance of HRIS system configurations and implementations of Bobrick practices and policies and overall Employee workplace guidelines.
• Played a key role in the implementation of Ultipro Dynamics for the Company.
• Managed Securities of the HRIS System, configuring Role Automations and access control.
• Provided first-level support to department Supervisors and Employees with questions regarding theSystem Access, HR policies, performance management, terminations, corrective counseling, regarding LOA’s and other.
• Independently managed and processed payroll for 100 Employees on a weekly basis
• Coached and counseled Supervisors on escalated employee relations issues and access.

Toronto, Ontario, Canada

• Lead implementation projects end-to-end to ensure the system is tailored and configured to the agreed upon specifications.
• Liaison with the Labour Relations Department to Implement and configure new Union - Collective Bargaining Agreements updates for CUPE 1280 union employees.
• Supported payroll to configure changes pertaining to CBA on existing PTO plans and Wage Scale changes.
• Maintaining, supporting and enhancing various functional and technical aspects of SAP environmentincluding solution configuration, troubleshooting and operational support.
• Researching issues, diagnosing, providing recommendations and implementing acceptable solutions.
• Responding to system issues and critical incidents including system outages and security.

Toronto, Ontario, Canada

• Lead the implementation of Workday HRIS systems.
• Collaborated with stakeholders to identify opportunities for optimizing HR processes through cloud-based solutions.
• Managing user access and security protocols within cloud-based HR platforms
• Collaborated with management to set up a comprehensive onboarding process using the HRIS platform.
• Completed payroll and other HR forms assisting HR manager with processing
• Developed training programs and provided support to HR teams and end-users to ensure a smoothtransition to the new system.

Toronto, Ontario, Canada

• Processed employee job data changes in Employee Central utilizing PEGA Case Management System throughout the employee lifecycle events
• Provided effective and efficient responses to inquiries from internal and external, including employees, dependents, retirees, candidates, Contingent Workers, third party vendors, etc. regarding HR policies and.
• Supported the migration of HR data from legacy systems to SAP SuccessFactor and ensured seamless integration with other enterprise systems.
• Supported in the configuration and implementation of PTO accrual plans within SAP SuccessFactors to align with the organization's specific policies and employee categories, ensuring accurate and fair time-off allocation.
• Collaborating with stakeholders to identify opportunities for optimizing HR processes through cloud-based solutions.
• Troubleshooting and resolving issues related to cloud infrastructure impacting HRIS functionality and, the integration with multiple WFM systems ensuring optimal data accuracy and system performance. Developed training.

Toronto, Ontario, Canada

• Designed and implemented a full recruitment process.
• Maintained a database of proven talent in the industry to provide consistent flow ofemployees/subcontractors to the company
• Created and posted ads frequently for subcontractors and other cleaning services
• Solely responsible for handling all customer service-related duties for 203 clients
• Reviewed performance of employees on a daily basis based on videos and images posted by the companyfor the client
• Created monthly invoices for clients and subcontractors

Toronto, Ontario, Canada

• Screening resumes, interviewing qualified candidates, evaluating skill level, managing offer process, reference checks, and making salary recommendations.
• Handled large amounts of paperwork in a fast-paced environment
• Supported office teams, ensuring smooth operation of day-to-day activities
• Proactively assessed staffing needs to ensure company performance
• Acted as the liaison between senior management and employees to address issues that require immediateresolution.
• Conducted pre-employment screening including background and reference checks

Postgraduate Diploma, International Business Management

Postgraduate Diploma, Human Resources Management And Services

Bachelor Of Technology - Btech, Electronics And Communication Engineering