Thomas Avalos Email & Phone Number

Houston, Texas, Us

Houston, Texas, Us

In first full season averaging 10-15 hours a week I was able to generate over $130,000 in ticket sales.Troubleshoot customer's ticket discrepancies to ensure the customer's are able to access the parkReceive incoming calls with a variety of customer needs ranging from single game sales, ticket troubleshooting, voucher troubleshooting, group sales, ADA sales, etc.Create revenue through providing the most efficient way to facilitate a customer's desire to attend a game throug hactive listening and effective communicationDevelop a thorough understanding of the stadium's pricing structure to best facilitate a customer's needs

Houston, Texas, Us

Generated over $120,000 in revenue, quintupling the last full season dollar amount of 2019.Motivated the raffle staff to meet desired sales goals.Coordinated signing of winning paper work after raffle conclusion.Setup and organized raffle seller equipment before and after each home game.Understood, and was able to troubleshoot the Bump raffle systemExhibited a positive attitude and excellent customer service to all fans

Houston, Texas, Us

Designated as team lead for Rice consultative group Developed a communications plan to gather information from external parties and coordinate communication for internal stakeholders.Responsible for researching, reporting, and assisting with the implementation of new 50/50 raffle procedures to increase revenue for Dynamo Charities.Produced results of over $30,000 in the first 6 home games for the Dynamo, exceeding the previous year the program was in existence (2019)

Saginaw, Mi, Us

Responsible for inspecting projects that have been reported as fully completedSchedule the week's worth of work in coordination with contractors needs or reporting of completed jobsOperate a company vehicle and ensure to abide by all laws or statutes according to company guidelines

Houston, Tx, Us

Assisted with coaching children at Rice University's STEM-letics camp.Established relationship with Houston Dynamo for a potential activation event.Co-ordinated a partnership with Harris County Houston Sports Authority for giveaway consisting of Rice University merchandise to extend exposure during the 2021 Junior Olympics.

Armonk, New York, Ny, Us

IBM's Accelerate program consisted of weekly training sessions that involved one career focused session on consultative sales in regards to the position with IBM. Focusing on it's importance in establishing relationships with customers and building meaningful connections through active listening and problem solving. This program also consisted of a foundational skills session that furthered the understanding of the business world and how to better promote one's self to the professional landscape.

Inspect the readiness of the aircraft for flight throughout the various stages of the flight timeline, including Pre, Through, and Post flight inspections, resulting in over 100 mishap free hoursService and maintain the aircraft as the sole maintenance representative for the duration of trips and flights as deemed necessary by the findings on the inspections performed throughout the flight operationAct as the Subject Matter Expert to the Pilot in cases not covered by instructions or in the events of catastrophic failure of components or systemsWork directly with the pilot and copilot as a team, ensuring the aircraft is flying within parameters or troubleshooting any known discrepancies to ensure a successful flightMonitor the quality of the aircraft throughout stages of flight, ensuring that all components and systems are operating within allowed limitations and specifications

Washington, Dc, Us

Supervised an Aviation Maintenance work center of 45 personnel maintaining aircraft each valuing $26.2M, resulting in meeting 100% of the scheduled overhaul requirementsMentor, evaluate and coach new mechanics on complex aircraft systems, components, maintenance procedures, modifications, bulletins and documentationCounsel individuals on computer based maintenance data systems, record logs and online training reportsSupervised over 750 maintenance hoursAssigned daily tasks to individuals based on the necessity of priorities established by maintenance control in order to ensure the maximum usage of personnel’s skills and qualifications.

Facilitated the repair, utilization, and dissemination of various types of ground radio, tactical sensor, and networking systems Effectively transitioned from maintaining paper based to electronic based logistical record of over 150 assets valuing over $5M- Utilized lateral coordination with various work sections in order to accomplish established goals and requirementsExhibited a hands on leadership style while serving in a Mid-Level management role in charge of 12 MarinesOrganized all on hand assets in a logical manner in order to facilitate the ease in conducting an inventory every quarter

Bachelor Of Arts - Ba, Sport Management

Associate Of Arts - Aa

High School Diploma, General Education