Revamping technology to consistently produce more, at higher quality, with less. Right placing accountabilities through scaled SAFe agile transformation including the establishing of mature product organizations, logical structuring of engineering teams, and the right sizing of the PMO team through automation.Direct responsibility for over 200 globally distributed program managers, project managers, release train engineers, L1,L2 and L3 support resources and scrum mastersLed broader 1700 resource engineering organization through comprehensive 6-month reorganization, resulting in 2 fewer management layers and ~15% overall headcount reduction.

Leader in charge of workforce transformation execution and strategy within Citi's 17k-person Global Functions Technology sector.Responsibilities include:* Creation and oversight of the Agile Transformation Office including securing multi-year budget and establishing the office from the ground up, driving best practices in Agile Delivery, and implementing scalable product and budget change across 900 Agile engineering teams* Successful creation, operationalization, and oversight of the Evergreen Hiring program within Citi Global Functions, designed to consistently and quickly hire thousands of highly-skilled technical full-time resources over several years in strategic locations* Member of the Senior Management Team (SMT) within Citi Global Functions, with direct influence over 17k direct and indirect staff, and direct management responsibility for multiple layers of Banking Directors and Senior Vice Presidents * Developed organizational target state and execution path to transition 17.5k vendor resources into a 10k person organization with 80% full-time staff* Onboarded and own $10MM SaaS platform, Agility Health Radar, as the Agile Maturity tool for Global Functions* Co-created and began implementing a complete $95MM, 1800 person QA to QE transformation including budget ask, strategic vendor selection, executive change management and execution

Solution Ownership - Charlotte-based client-facing leadership role combines (multiple) technical teams management, Agile implementation, transformation, coaching and best practices, SCRUM Master (coaching), Product and Program Management, Project Management, Change Management, KPI identification and tracking, and Delivery Expert.Project Highlights:Part of the (senior) leadership team for 50MM+, multi-year, AWS-based Oil and Gas pipeline management project. Interface and collaborate with executive stakeholders and other senior leaders on a daily basis. Facilitated SAFe agile project standards/best practices, while managing 4 x 9 -person agile teams with multiple discrete domains. Oversaw resourcing, hiring, product road mapping, delivery (focus on velocity predictability and management) and ongoing discovery across all three teams; acted as SCRUM Master coach, Project and Product Manager Manager, Jira Administrator and problem solving expert.

Served as the head of software engineering and quality assurance departments, in a second tier management role. Key responsibilities and accomplishments included delivering Fusion’s next generation platform, managing a multi-million dollar departmental budget, maintaining near 90% employee retention, facilitating SOC2 compliance process, leading the department through an agile transformation, instilling best practices in software engineering, product management and quality assurance and serving as a culture warrior and process leader in the company.

As the Director of Technical Success, I built a highly-available, SaaS focused, services, customer support, operations and technical success team from the ground up - in the eDiscovery space.

Planned and managed development of a web-based application to help scale the company (a third-party logistics broker) at a rapid rate. Hired, trained, and managed engineers and interns through the development life cycle in a strict Agile environment. Reported directly to the CTO.

Served as a key member of the Agile software development team to solve business problems and streamline operations for this electronic stock-trading company. Recruited, hired, and mentored new team members while working side-by-side with peers to complete complex engineering projects.

Hired as Tools Developer and earned a series of promotions to Software Engineer, Senior Software Engineer, and Team Lead during five-year tenure. Managed several teams and led multiple engineering projects to support business operations.

Recognized as the only intern offered a staff QA Analyst position after completing a six-month internship in the technology department. Provided expertise, analysis, and support for QA projects.