Thomas B.

Thomas B. Email and Phone Number

Technical Support Engineer @ Snyk
Boston, MA, US
Thomas B.'s Location
Boston, Massachusetts, United States, United States
About Thomas B.

Thomas B. is a Technical Support Engineer at Snyk.

Thomas B.'s Current Company Details
Snyk

Snyk

View
Technical Support Engineer
Boston, MA, US
Website:
snyk.io
Employees:
1293
Thomas B. Work Experience Details
  • Snyk
    Technical Support Engineer
    Snyk
    Boston, Ma, Us
  • Seatgeek
    Project Manager
    Seatgeek Jul 2022 - Present
    - Collaborate with a global team responsible for onboarding and implementing clients in three month timelines, overseeing planning, resource allocation, risk management, and on-time delivery across cross-functional teams.- Pilot internal initiative that decreased hours required to kickoff a project by 20%, creating faster time to market.- Lead weekly meetings to ensure consistent alignment on requirements and status of upcoming deliverables. Proactively communicate blockers between the client team and internal technical staff for swift remediation.- Conduct risk mitigation efforts across all projects, identifying potential issues early and developing unique contingency plans to ensure uninterrupted project delivery or alignment on new scope when necessary- Integrate third party database monitoring for GDPR compliance and an automated data privacy solution- Track vulnerability detection and remediation efforts through JIRA tickets created via Snyk integration- Support the migration of container orchestration from Nomad to Kubernetes for improved user experience and cost savings- Monitor and ensure integrity of 50,000+ transactions for $1MM+ a day in sales while providing live client support
  • Highpoint Associates
    Project Management Associate
    Highpoint Associates Feb 2022 - Jul 2022
    Los Angeles, California, United States
  • Loyola Marymount University
    Club Ice Hockey President And Captain
    Loyola Marymount University Aug 2017 - Jul 2022
    Los Angeles County, California, United States
    Manage a budget of over $100,000 annually and ensure compliance with both league and school regulations.Coordinate travel, competitions, lodging, and activities for up to 30 individuals multiple times per year.
  • Loyola Marymount University
    Resident Advisor
    Loyola Marymount University Aug 2018 - May 2020
    Greater Los Angeles Area
    Communicated openly with roughly 40 Sophomore to Senior level students which included coordinating events to ease interaction between residents and enforcing the rules of residence hall life.Planed and executed events to build and develop a community within the building to provide residents with support and motivation based off of what may be a pressing concern at the time.Individually selected to give feedback to supervisors in order to increase engagement at sponsored events, which lead to a more positive experience for individuals going through training.Responsible for collecting and protecting sensitive student information.
  • 24 Hour Home Care
    Business Intelligence Coordinator
    24 Hour Home Care Sep 2021 - Feb 2022
    El Segundo, California, United States
    Oversee data integrity of thousands of customers and ensure compliance with company standards.Front end development of third party widgets on live sites to optimize workflows and suggest new practices to ensure that timely service is delivered to customers.Provide first level application support for end users that require updated information or debugging.
  • Internet Brands
    Technical Project Management Intern
    Internet Brands Oct 2020 - Sep 2021
    El Segundo, California, United States
    Managed software project elements and a Content Management System with 300,000+ articles while co-leading a team of 10 developers whose work can impact tens of thousands of users.Lead multiple daily scrum standup meetings for different teams to identify bottlenecks or delays and to ensure all stakeholders and project owners are in agreement regarding timelines and work in progress.Focused on making existing processes more efficient to maximize overall business productivity.
  • Loyola Marymount University
    Programming Assistant
    Loyola Marymount University Oct 2017 - May 2018
    Greater Los Angeles Area
  • Tripadvisor
    Places And Operations Intern
    Tripadvisor Jun 2016 - Aug 2016
    Needham, Massachusetts

Thomas B. Education Details

Frequently Asked Questions about Thomas B.

What company does Thomas B. work for?

Thomas B. works for Snyk

What is Thomas B.'s role at the current company?

Thomas B.'s current role is Technical Support Engineer.

What schools did Thomas B. attend?

Thomas B. attended Loyola Marymount University, Masconomet Regional High School.

Who are Thomas B.'s colleagues?

Thomas B.'s colleagues are Oliver Chambers, Richard M., Dylan Mcdougall, Stefania Chivu, Mai T., Nate Crampton, James Heppelmann.

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