Thomas Bailon Email and Phone Number
As a Fleet Operations leader at Ghost. I ensure the safety, efficiency, and profitability of the fleet, while delivering exceptional customer service and satisfaction. I have over 5 years of experience in the food service and hospitality industry, including 2.5 years as a food server at Sundance The Steakhouse, where I honed my skills in communication, presentation, and customer relations. I also have 2 years of experience as a brand ambassador at Ghost, where I promoted the brand in various fields, created engaging social media content, and met or exceeded quarterly sales goals. I have strong skills in sales management, operations management, and team management, as well as a passion for the food industry and its innovation. I am always looking for ways to improve the fleet performance, the customer experience, and the brand awareness of Ghost. I value collaboration, creativity, and quality in my work.
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Field ManagerLooner Cannabis CompanyCalifornia, United States -
Fleet OperationsGhost Jan 2022 - Apr 2024Mountain View, California, United States- Spearhead strategic planning initiatives, aligning departmental objectives with company vision. - Implement process improvements, including automation of repetitive tasks, leading to a significant increase in overall efficiency. - Establish performance metrics (KPIs) to evaluate team effectiveness and identify areas for enhancement. - Develop and implement escalation procedures to handle time-sensitive issues promptly and effectively. - Collaborate with cross-functional teams to optimize business processes and drive organizational goals. - Increased overall efficiency by automating repetitive tasks and optimizing workflow - Implemented escalation procedures to effectively handle time-sensitive issues. - Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals. -
Business Development SpecialistGhost Jan 2020 - Jan 2022Mountain View, California, United States- Cultivated positive customer experiences, driving sales and brand loyalty. - Promoted brand presence across various channels, including social media, resulting in increased brand awareness. - Acted as a liaison between customers and sales teams, gathering feedback and insights to enhance product offerings. - Consistently met or exceeded quarterly sales targets, demonstrating strong sales acumen and customer relationship management skills. -
Food ServerSundance The Steakhouse Apr 2020 - Jan 2023Palo Alto, California, United StatesDelivered exceptional customer service in a high-volume dining environment, ensuring guest satisfaction.Accurately took and processed orders, ensuring timely delivery of food and beverages.Demonstrated proficiency in menu knowledge, upselling techniques, and payment processing.Maintained a clean and organized workspace, contributing to a positive dining experience for guests. -
Office ManagerLaw Office Jan 2018 - Feb 2019San Jose, California, United States-Played a pivotal role in ensuring smooth office operations, overseeing administrative tasks and managing office supplies.- Coordinated schedules and facilitated communication among staff members, acting as a liaison between employees and upper management.- Organized events, maintained office equipment, and implemented office policies and procedures to enhance productivity and efficiency. -
General ManagerWine Affairs Jul 2015 - Sep 2018Led overall operations of a bustling wine establishment, overseeing staff, inventory, and customer experience.Developed and implemented business strategies to drive revenue growth and enhance customer satisfaction.Managed day-to-day operations, including budgeting, staffing, and inventory management.Cultivated a positive work environment, fostering teamwork and employee development.
Frequently Asked Questions about Thomas Bailon
What company does Thomas Bailon work for?
Thomas Bailon works for Looner Cannabis Company
What is Thomas Bailon's role at the current company?
Thomas Bailon's current role is Field Manager.
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Tom Bailon
Application Specialist Team Lead At Vista Entertainment SolutionsLos Angeles Metropolitan Area1vista.co -
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Tom Bailon
Wicklewood
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