Developed and executed high-impact initiatives to maximize existing resources, driving new revenue opportunities for CSUDH Athletics. Provided strategic leadership, managing key financial and operational functions, including budget planning, to ensure effective resource allocation. Partnered with Marketing and Communications to craft and implement strategies that promoted the department’s programs and events, aligning with both CSUDH Athletics and broader university goals.Collaborated with Human Resources to enhance efficiency in hiring, development, and employee support, while working closely with Facilities and Operations to ensure athletic venues remained safe, welcoming, and well-maintained for student-athletes, staff, and visitors.Built strong relationships with internal and external stakeholders, including student-athletes, coaches, university leadership, alumni, donors, and the community. Actively participated in fundraising efforts, contributing to the development of philanthropic programs that strengthened the department’s financial foundation. Ensured full compliance with university policies, conference and NCAA regulations, and legal standards at all levels of operations.Oversaw budget planning and operational management for all varsity sports, driving the department’s strategic plan through setting short- and long-term goals. Played a key role in recruiting, hiring, and evaluating head coaches, incorporating student feedback, program assessments, and exit interviews. Supported coaches in tournament and championship preparations and provided governance for competitions.Led regular coaches’ council meetings to foster collaboration and alignment. Managed the collection and analysis of departmental data, preparing reports for leadership and external stakeholders like the NCAA and conferences. Worked closely with the Director of Athletics and Executive Team to develop and implement policies shaping the operations of sports programs and athletic camps.

Entrusted with a $4 million budget, I oversaw all aspects of athletic events, facilities, and equipment within our 24-sport athletic department. I was entrusted with orchestrating the federal work-study program for our 450+ student-athletes and supervising all full-time, part-time, and volunteer facility employees. Key Contributions: • Collaborated closely with the Athletic Director to develop and review recommendations for both short-term and long-term capital projects, aligning with strategic objectives. • Demonstrated exceptional fundraising abilities, personally generating revenues of $272,502 in 2023. • Oversaw the management of over 90,000+ square feet of indoor athletic space and more than 40 acres of competitive playing fields, practice fields, and grounds, ensuring they are maintained to the highest standards. • Served as the Sports Administrative supervisor for Men’s/Women’s Tennis, Men’s/Women’s Golf, and Men’s/Women’s Lacrosse, providing guidance and support to coaches and student-athletes. • Acted as the lead tournament manager for the highly successful 2022 NCAA D2 Women’s East Regional Golf Tournament, showcasing exceptional organizational skills and attention to detail. • Developed and managed budgets specifically allocated to assigned sports, optimizing financial resources for effective and efficient operations. • Assisted in the preparation, forecasting, and monitoring of income and expense budgets related to full-time staff, student staff, and facility operations, ensuring financial sustainability. • Utilized 25Live scheduling software to input comprehensive schedules for athletics, recreation programming, non-departmental activities, and external groups, streamlining operations. • Managed game day ticketing operations, marketing, promotions, season tickets, and renewals, enhancing fan engagement and revenue generation.

Led a team of 120 employees, overseeing all aspects of hiring, coaching, training, terminations, performance evaluations, and recognition programs. Ensured staff productivity and addressed employee concerns while fostering a positive work environment.Directed day-to-day operations, managing personnel to ensure safe, efficient package sortation and facility operations. Focused on reducing operational costs while maximizing quality. Coordinated trailer movement, tracking, and administration in collaboration with the linehaul department.Analyzed performance metrics through observation, reports, and teamwork, identifying areas for improvement and implementing action plans to optimize results.Led daily planning and communication meetings to align the workforce with operational goals and updates. Regularly addressed both small and large groups, ensuring clarity and motivation among employees.Played an active role in shaping and implementing employee relations strategies while maintaining confidentiality. Ensured a positive work culture by addressing employee concerns and promoting engagement.Contributed to the development and administration of safety strategies, ensuring compliance with safety programs and protocols.Investigated and resolved customer service issues, escalating matters when necessary to maintain high service standards.Trained new hires on job duties, performance expectations, and company policies, including safety measures, quality assurance, hazardous materials, and other compliance-related topics.Adapted swiftly to changing business needs, demonstrating flexibility and urgency in response to dynamic operational challenges. Consistently led employees with professionalism and maintained high engagement levels during periods of transition or change.Through strong leadership and strategic oversight, consistently drove operational excellence, ensuring safety, quality, and efficiency while fostering a positive, productive workplace culture.

Developed and executed a comprehensive year-long recruiting calendar, meticulously managing campaigns across various platforms (social media, Front Rush, TeamWorks, ARMS) to streamline recruiting efforts while maintaining strict NCAA compliance. Enhanced the recruiting process through effective planning and coordination.Led all aspects of official and unofficial campus visits, ensuring seamless coordination of itineraries, travel, accommodations, host assignments, meals, compliance paperwork, and complimentary tickets. Demonstrated exceptional knowledge of NCAA Bylaws 10-17, serving as a key liaison across departments such as compliance, admissions, financial aid, student services, strength & conditioning, and facilities to ensure recruiting practices aligned with regulations.Oversaw institutional and non-institutional football camps and clinics, ensuring full compliance with NCAA rules. Collaborated closely with the compliance department to guarantee adherence to NCAA and ACC regulations, safeguarding the program’s integrity. Actively engaged with external partners, including local employers, alumni, and non-profit organizations, fostering positive relationships to support Georgia Tech Athletics and the football program. Additionally, served as the primary liaison for professional leagues (NFL, CFL, Arena), facilitating opportunities for student-athletes to advance their careers.Worked closely with admissions and compliance to ensure student-athlete eligibility, carefully securing, evaluating, and managing transcripts. Administered recruiting reimbursement requests for assistant coaches, maintained accurate recruiting phone logs, and provided guidance on compliance with contact, quiet period, and dead period regulations for football.Through strategic leadership, meticulous attention to NCAA compliance, and a collaborative approach, successfully streamlined recruiting processes, enhanced campus visit experiences and fostered relationships.