Thomas Barratt Email & Phone Number

Cambridge, ON, CA

Kitchener, Ontario, Canada

I manage operations for over 260 sites, ensuring a high-quality customer experience, maintaining safety standards, and driving overall business performance. I recruit and lead a team of seasonal staff, executing strategic improvements that align with business goals and enhance guest experiences. I handle complex issues and emergencies, ensuring exceptional.

Cambridge, Ontario, Canada

I organized and delivered a positive Trivia experience where customers felt challenged and satisfied with the program content. I was responsible for ensuring the program ran in a timely and fair manner while maintaining an engaging experience for customers.

Cambridge, Ontario, Canada

I managed inventory and optimized costs to ensure a well-stocked and profitable craft beer selection. I engaged with craft breweries and industry suppliers to foster positive partnerships within the industry. I was also tasked with maintaining an engaging restaurant atmosphere where employees delivered top-notch service that exceeded customer expectations.

Chatswood, New South Wales, Australia

Helped manage diverse personalities and provided a high level of customer service to 1600 residents by addressing problems, coordinating special requests, and responding to inquiries in a timely manner. Customer service, problem solving, handling mail, maintaining security, and liaising with contractors were my main areas of focus.

Kelowna, British Columbia, Canada

Followed and exceeded cleaning expecations to ensure medical staff could operate in a safe and clean environment. I interacted with both staff and patients in a positive manner while tending to my duties.

Fernie, British Columbia, Canada

Tailored each private and group lesson to ensure customer satisfation, skills development, and client safety. While managing weekly kids' classes aimed at introducing young skiers to snow sports over an 8 week course, I liaised with parents on a weekly basis to ensure goals were being met and the children were enjoying their time on the snow.

Beachburg, Ontario, Canada

Communicated with department heads ensuring operations ran smoothly and problems were dealt with in a timely manner. Payroll, scheduling, staff leadership, and program implementation were my main areas of focus. As a Raft Guide and Trip Leader, I ensured client safety and satisfaction while guiding clients through a hazardous environment in a timely manner.

Beachburg, Ontario, Canada

As Sales Representative, I was tasked with driving business through lead generation, inbound and outbound calling, and events. My efforts of promoting the company's products and services contributed to a 10% sales increase mainly through over-the-phone sales.

Honey Harbour, Ontario, Canada

Honey Harbour, Ontario, Canada