Training Specialist
CurrentResponsible for providing and deploying services to Samsung Electronics Australia Pty Ltd. by supporting and developing their key stakeholders with the objective to maintain, grow and achieve SEAU sales and profit targets through the sales of Samsung MX products.- Planning and delivering the optimum sales environment for internal retail teams, call centres and online service & sales agents.- Identifying deficiencies in skills among sales associates managed and works to improve… Show more Responsible for providing and deploying services to Samsung Electronics Australia Pty Ltd. by supporting and developing their key stakeholders with the objective to maintain, grow and achieve SEAU sales and profit targets through the sales of Samsung MX products.- Planning and delivering the optimum sales environment for internal retail teams, call centres and online service & sales agents.- Identifying deficiencies in skills among sales associates managed and works to improve individuals capabilities through coaching, development and training.- Ensuring continuous improvement by evaluation and reporting on L&D programs.- Allocating resources to projects/programs based on business strategies and direction.- Ensuring high quality of work through consistent review and feedback implementation with the team.- Being able to weigh up cost/benefit ratios to understand how and where funds are allocated. Show less