Part of the Transportation Department of the school district whose job it is to transport students safely and efficiently to and from school each day during the school year and during the summer term. The paraprofessionals work with the Bus Drivers to ensure that students with physical, mental and emotional challenges are transported safely while also paying close attention to their individual needs and situations. Paraprofessionals also work closely with Special Education teachers as well as the district's Special Services Department to identify any changes that might have to be made for a student's safe transportation to and from school.

Led Operations Team tasked with supporting 15+ sales representatives and 3,000+ season ticket account holders for a professional sports organization with 50+ employees and $30M in ticket sales.Managed Ticket Operations staff responsible for inventory control, account payments, customer service functions, and financial/ticket reconciliations. Oversaw and monitored performance of 7 to 10 event staff members on game nights to ensure quality customer service. Processed incoming payments for season tickets, totaling $30M+; teamed with Finance Department to accurately batch and reconcile payments. Created and submitted daily, monthly, and yearly reports to Finance, Sales, and Marketing Departments for internal and external review. Collaborated closely with Marketing and Sales Departments to make sure Ticket Operations was on track with marketing and sales objectives; provided key input on adjustments.Selected Accomplishments: Facilitated staff training and assured accurate conversion of data during integration of new TicketMaster Archtics ticketing system. Prepared detailed, accurate financial and sales reports for senior management review and decision-making. Consistently delivered first-class service to sales representatives and customers during dramatic decrease in sales numbers due to poor economic climate over last several years. Recommended that the organization hire representatives with fan experience to liaison between sales representatives, fans, and Ticket Operations to enhance efficiency in performance and increase sales. Demonstrated excellent organization skills in assisting with seat relocation process for season ticket holders during move from former arena to new Prudential Center. Partnered with Marketing and Finance Departments to write and implement sales policies.

Steered complete Ticket Operations, including management of season ticket accounts and printing of tickets to running Box Office on Game Day for a professional sports organization with 40+ employees.Provided leadership to four-member Ticket Operations Team responsible for directly supporting two teams of sales representatives and 2,500+ season ticket account holders. Processed incoming payments for season tickets in excess of $25M; subsequently, worked with Finance Department to ensure accurate batching and payment reconciliation. Coordinated with department to ensure exceptional customer service and timely resolution of any ticketing issue.Selected Accomplishments: Introduced successful new “mini plans” to team’s roster of ticket choices; collaborated with TicketMaster and printer to make sure tickets were delivered on time. Created and delivered yearly box office statements to Finance Department for submission to NBA.  Teamed with new management on generating ideas and sales strategies for successful integration into department when required.

Hired by professional sports organization to work alongside of Corporate Sales to research potential team sponsors.Utilized telephone, Internet, and other methodologies to research potential sponsors. Assisted in writing sponsorship contracts and ensure that the organization delivered all contractual elements to sponsors through proof of delivery. Oversaw several college interns on game nights to make sure all on-court entertainment was executed according to schedule.Selected Accomplishments: Bartered deals with local car dealerships to provide upper management and coaching staff with automobiles for the season. Served as first point of contact for several corporate prospects that came onboard as full-time sponsors. Showcased ability to think quickly and make on-the-spot decisions regarding problems with on-court promotions to ensure entertainment was not delayed.  Conceptualized and launched annual sports memorabilia auction to benefit local cancer charity; enlisted Hall of Famer, Willis Reed, to chair event, generating over $50K per year. Personally planned, organized, and directed annual event.