Thomas Beeby Email & Phone Number

Bingley, Gb

United Kingdom

As part of Centrica's Supply Chain Transformation Programme, I am programme managing the end-to-end delivery of TVS SCS' state-of-the art Supply Chain & Logistics solutions to over 2,500 direct labour and CAT2 contractor employees in Centrica's Home Solutions directorate.Key accountabilities include:• Owning the development and project management of a robust programme plan to deploy TVS SCS' Supply Chain solutions, systems and new processes to Centrica's Home Solutions business… Show more As part of Centrica's Supply Chain Transformation Programme, I am programme managing the end-to-end delivery of TVS SCS' state-of-the art Supply Chain & Logistics solutions to over 2,500 direct labour and CAT2 contractor employees in Centrica's Home Solutions directorate.Key accountabilities include:• Owning the development and project management of a robust programme plan to deploy TVS SCS' Supply Chain solutions, systems and new processes to Centrica's Home Solutions business unit• Leading effective pan-Centrica/TVS programme governance throughout the life cycle of the programme to ensure progress against the plan, completion of actions, management of RAID, and provision of updates to key programme and business stakeholders• Leading effective RAID management to ensure key risks, issues, assumptions, and dependencies are identified, assessed and managed• Effective, regular engagement and management of stakeholders of all levels across British Gas and TVS SCS to ensure they are kept updated on programme progress, and to ensure they are clear on any asks for their support Show less

United Kingdom

I programme managed the business readiness and implementation plans of all change being delivered to Centrica's field and non-field team by our Supply Chain Transformation Programme.I programme managed the deployment of City Plumbing's Stockstar Ecommerce Application and associated new processes to over 5000 Direct Labour and CAT2 contractor engineers who fulfil work for British Gas' Service & Repair business unit.I led the development of the proposal to subsequently deploy the… Show more I programme managed the business readiness and implementation plans of all change being delivered to Centrica's field and non-field team by our Supply Chain Transformation Programme.I programme managed the deployment of City Plumbing's Stockstar Ecommerce Application and associated new processes to over 5000 Direct Labour and CAT2 contractor engineers who fulfil work for British Gas' Service & Repair business unit.I led the development of the proposal to subsequently deploy the Stockstar App into 4 other Centrica field business units. This proposal was signed off by programme sponsors across Centrica and City Plumbing and the project was mobilised from H2 2023 for delivery throughout 2024.Key accountabilities included:• Owning the development and project management of robust project plans to deploy City Plumbing's Stockstar app and associated new processes to British Gas' Service & Repair workforce• Leading effective RAID management on the programme to ensure key risks, issues, assumptions, and dependencies were identified, assessed and managed• Leading the development and implementation of a pan-Centrica and City Plumbing support model for incident and outage management; including the stand up of new business continuity processes• Leading robust testing of bespoke functionality developed to enable engineers from our CAT2 service partners to get access to use the Stockstar App• Effective, regular engagement and management of stakeholders of all levels across British Gas and City Plumbing to ensure they were kept updated on programme progress, and to ensure they were clear on any asks for their support Show less

Leading a team of 6 colleagues, I was accountable for all the functions in British Gas' residential Smart Metering Supply Chain that supported our Distribution Centre and Storage network.Key accountabilities included:• Owning the development of quarterly meter asset cutover forecasts which plan the utilisation and reutilisation of each individual meter asset SKU, thus enabling us to set the correct automated replenishment levels for each SKU to ensure engineers get the right… Show more Leading a team of 6 colleagues, I was accountable for all the functions in British Gas' residential Smart Metering Supply Chain that supported our Distribution Centre and Storage network.Key accountabilities included:• Owning the development of quarterly meter asset cutover forecasts which plan the utilisation and reutilisation of each individual meter asset SKU, thus enabling us to set the correct automated replenishment levels for each SKU to ensure engineers get the right stock in the right volumes at the right time. This both mitigates stock shortages in the field and minimises costly new returns due to overstock engineers’ vans. It also harmonises our need to reutilise refurbished stock with our plans to utilise new stock, and therefore minimise costly early write-off charges• Ensuring manual replenishment processes are correctly managed to ensure engineers get the right level of stock they need for specialist jobs or in emergency situations• Leading the response to stock shortages and stock-outages to ensure that impact to our customers is understood, that stakeholders across Centrica are updated, and that appropriate mitigation and resolution plans are put in place to address the shortage or outage• Owning the triage and refurbishment processes which enable the refurbishment and reutilisation of returned meter assets and save over £5million per annum on costly early meter write-off charges• Owning governance sessions that take place between multiple departments involved in the wider Metering Supply Chain ecosystem. This governance ensures effective collaboration between teams, enables risks to be called out early and plans to be put in place, and provides a forum to focus on current and upcoming initiatives and projects in the Metering Supply Chain ecosystem Show less

United Kingdom

I led a team of 4 Graduate Talent Managers to run the Business Management program and onboard, support and develop our graduates and interns. I was accountable for 39 grads currently on programme.Key responsibilities included:• Providing on-going support and mentoring to grads, interns, and line managers• Organising and running assessment centres to hire new graduates and interns, and leading on the development of the assessment centre structure and materials•… Show more I led a team of 4 Graduate Talent Managers to run the Business Management program and onboard, support and develop our graduates and interns. I was accountable for 39 grads currently on programme.Key responsibilities included:• Providing on-going support and mentoring to grads, interns, and line managers• Organising and running assessment centres to hire new graduates and interns, and leading on the development of the assessment centre structure and materials• Regularly reviewing the structure of the Business Management graduate scheme and implementing new ideas to ensure it always delivers for our graduates and interns• Sourcing roles from across the various brands and business units within Centrica for our graduates and interns• Co-ordinating graduate development events• Providing a bridge between our grads and interns, and the central graduate team and graduate talent board• Organising and supporting induction events for grads/interns Show less

United Kingdom

I delivered transformational change into Centrica's Supply Chain and Field Operation by leading the implementation of business readiness plans for large-scale change programmes. I implemented a project to align Centrica to industry best practice of delivering workwear orders direct from supplier to our engineers; thus driving a £550k reduction in uniform spend. I also implemented a project to transition Centrica's Field Operation to working with our new logistics partner, ByBox for the… Show more I delivered transformational change into Centrica's Supply Chain and Field Operation by leading the implementation of business readiness plans for large-scale change programmes. I implemented a project to align Centrica to industry best practice of delivering workwear orders direct from supplier to our engineers; thus driving a £550k reduction in uniform spend. I also implemented a project to transition Centrica's Field Operation to working with our new logistics partner, ByBox for the delivery of parts and assets to our 11,000+ engineers. Key responsibilities of the role included:• Creating and leading delivery against project and business readiness plans to ensure timely delivery of large-scale change into the Supply Chain and Field Operation• Identifying and managing risks, issues, and dependencies by driving effective mitigation strategies to prevent or minimise impact to the project or the business• Management of internal and external stakeholders of all levels to ensure support for changes I deliver, to drive input and collaboration, and to drive effective decision making• Leading process design activities by collaborating with colleagues across the Centrica group to define the processes and procedures that need to be embedded along with the delivery of changes I deliver into the Supply Chain and Field Operation• Developing training rollout plans and engaging training materials to equip colleagues with the required capabilities and understanding to be able to operate effectively following the deployment of a change Show less

Leeds, West Yorkshire, United Kingdom

As an Operational Strategy Manager, I supported Centrica's leadership team in operationalising it’s strategy by developing programs and projects. My focus was on the scoping of new programs to deliver efficiencies and revenue in the Smart Metering and Service & Repair spaces. I led the design for the commercialisation of our Smart Metering operation to offer meter install & maintenance services to other energy providers; enabling a 2020-23 gross margin opportunity of ~£12m. I also led… Show more As an Operational Strategy Manager, I supported Centrica's leadership team in operationalising it’s strategy by developing programs and projects. My focus was on the scoping of new programs to deliver efficiencies and revenue in the Smart Metering and Service & Repair spaces. I led the design for the commercialisation of our Smart Metering operation to offer meter install & maintenance services to other energy providers; enabling a 2020-23 gross margin opportunity of ~£12m. I also led the design of a potential ~£3m gross margin opportunity to provide service and repair products to residential customers with oil-fired boilers.Key responsibilities in the role included:• Translating the corporate vision for Centrica’s Field Operation into operational architecture and a target operating model• Defining and designing programmes and projects to be delivered across Centrica’s Smart Metering and Service & Repair Operations to enable them to align to the target operating model, deliver efficiencies, and deliver growth • Developing comprehensive project scoping documents and charters to ensure rigorous high-level design so that programmes can be mobilised into the Change delivery cycle• Building financial benefits and investment cases to present to senior stakeholders in order to inform decision making on programme design and selection of programmes to take forward for delivery• Identifying, investigating and evaluating white-space opportunities for growth or efficiencies to deliver into the organisation to meet business benefit targets Show less

Leeds, West Yorkshire, United Kingdom

I delivered transformational change into Centrica's Smart Metering Operation by leading the implementation of business readiness plans for large-scale change programmes. I led the business readiness activities on a £40 million change programme which aligned British Gas’ systems and processes to the industry’s DCC infrastructure, and deployed SMETS2 smart meters into the Smart Field Operation. I led the development of the technical training material on SMETS2 meters and then led a… Show more I delivered transformational change into Centrica's Smart Metering Operation by leading the implementation of business readiness plans for large-scale change programmes. I led the business readiness activities on a £40 million change programme which aligned British Gas’ systems and processes to the industry’s DCC infrastructure, and deployed SMETS2 smart meters into the Smart Field Operation. I led the development of the technical training material on SMETS2 meters and then led a UK-wide team of 27 upskilled engineers to deliver the training to over 2,100 engineers and support staff over a 5-month period. I also led the business readiness for a key project that over-the-air upgraded our legacy smart meter estate to the industry-compliant SMETS1 software; thus enabling our customers to benefit from the latest smart functionality.Key responsibilities of the role included:• Creating and leading delivery against project and business readiness plans to ensure timely delivery of large-scale change into the Smart Metering Field Operation• Identifying and managing risks, issues, and dependencies by driving effective mitigation strategies to prevent or minimise impact to the project or the business• Management of internal and external stakeholders of all levels to ensure support for changes I deliver, to drive input and collaboration, and to drive effective decision making• Leading process design activities by collaborating with colleagues across the Centrica group to define the processes and procedures that need to be embedded along with the delivery of changes I deliver into the Smart Metering Operation• Developing training rollout plans and engaging training materials to equip colleagues with the required capabilities and understanding to be able to operate effectively following the deployment of a change Show less

United Kingdom

I was on the Centrica Customer Operations Graduate Scheme, within which I undertook an initial three month front-line placement in the Edinburgh Scottish Gas call centre. I completed the five week training programme in the Pay As You Go Energy (PAYGE) Department before up-skilling to the Proof of Residency and Identity Department where I spent the remainder of the three month placement.For the first of my three eight month management placements, I took on a Team Leader role within the… Show more I was on the Centrica Customer Operations Graduate Scheme, within which I undertook an initial three month front-line placement in the Edinburgh Scottish Gas call centre. I completed the five week training programme in the Pay As You Go Energy (PAYGE) Department before up-skilling to the Proof of Residency and Identity Department where I spent the remainder of the three month placement.For the first of my three eight month management placements, I took on a Team Leader role within the PAYGE department, where I was responsible for the management, coaching and development of ten front line PAYGE general agents.For my second placement, I was a Project Delivery Manager role within the British Gas Smart Metering (BGSM) department where I managed over £800k of technical change projects.For my final placement, I was an Operational Delivery Manager within the Smart Installations and Metering Department. It was my role to drive continuous improvement projects, as well as lead business readiness on large change projects landing in the smart field operation. Show less

Leeds, United Kingdom

The primary focus of my role was to lead the business readiness activities on large-scale infrastructure and technology projects landing in the smart metering field operation. I also project managed continuous improvement initiatives aimed at improving compliance and governance within the smart field operation. One of initiatives I managed identified gaps in compliance with industry smart metering regulations, and then delivered improvements to close those gaps; ensuring we passed the next… Show more The primary focus of my role was to lead the business readiness activities on large-scale infrastructure and technology projects landing in the smart metering field operation. I also project managed continuous improvement initiatives aimed at improving compliance and governance within the smart field operation. One of initiatives I managed identified gaps in compliance with industry smart metering regulations, and then delivered improvements to close those gaps; ensuring we passed the next compliance audit. Responsibilities of the role included:• Owning and delivering against project plans and action logs on change projects landing in the smart field operation, as well as for continuous improvement initiatives• Creating and delivering project comms and engagement strategies• Scoping the capability and learning requirements for projects and then creating and delivering against training strategies• Leading and/or supporting on cutover and implementation during project deployment• Producing and delivering project updates to senior stakeholders across the field operation and change team• Managing trials through a virtual team consisting of colleagues from the smart field and customer operation in order to test hypotheses, and inform the best path forward to deliver against project outcomes• Completing full investigations of existing operational procedures with the aim of scoping areas of opportunity when starting continuous improvement projects Show less

Leeds, United Kingdom

My key focus in this role was delivering the ‘Boundary Change Project’ which redefined the geography within which our smart metering field workforce operated. The project was a key enabler towards meeting the target operating model for the smart field operation; aligning our geographical boundaries to those set out by the governing body of the new industry infrastructure (the DCC), and improving spans of control in a workforce of over 2200 field colleagues. Responsibilities included:•… Show more My key focus in this role was delivering the ‘Boundary Change Project’ which redefined the geography within which our smart metering field workforce operated. The project was a key enabler towards meeting the target operating model for the smart field operation; aligning our geographical boundaries to those set out by the governing body of the new industry infrastructure (the DCC), and improving spans of control in a workforce of over 2200 field colleagues. Responsibilities included:• Owning the business readiness plan and aligning with the technology and systems delivery plan• Owning the action log and RAID log; ensuring timely delivery of actions and mitigation of risks• Coordinating communications updates across the smart field and customer operation throughout the project lifecycle• Managing the project in-line with Centrica's change delivery model/governance • Regularly communicating with direct and non-direct stakeholders to ensure support for the project at all levels of the organisation• Managing and supporting key stakeholders in order to effectively and accurately migrate all field employees and data in the smart metering department from old to new geography Show less

Edinburgh, United Kingdom

Whilst a Team Leader in British Gas' Prepayment department, I led a team of 10 Customer Service Advisors who supported customers with general prepayment and debt queries.

Edinburgh, United Kingdom

Hampshire, England, United Kingdom

Southampton, United Kingdom

March, Cambridgeshire

Bachelor Of Science (In The Social Sciences), Sociology, 2:1

Activities and Societies: Intramural Football, Junior Common Room Commitee My dissertation was entitled 'Everyday Racism in English.

A Levels, 3 As And 1 B

Activities and Societies: Vice-President Charity English Language and Literature: A History: A Sociology: A Geography: B

Gcses, 2 As, 3 Bs And 5 Cs

English Literature: A History: A Mathematics: B English Language: B Ideas, Beliefs and Cultures: B Science (Double Award): 2 Cs.