Thomas Benjamin

Thomas Benjamin Email and Phone Number

Associate Vice President – NextGen Technology| End-to-End Transformation| IT Service Delivery | Leadership @
Thomas Benjamin's Location
Salt Lake City, Utah, United States, United States
Thomas Benjamin's Contact Details

Thomas Benjamin work email

Thomas Benjamin personal email

n/a
About Thomas Benjamin

Results-driven professional with 17 years’ experience Network designs, implementation and management. Excellent problem-solving skills and a strong orientation in customer service/ satisfaction. Able to work under pressure in fast-paced, time-sensitive environments.Specialties: Experienced in analyzing and streamlining delivery to increase productivity, quality and efficiency. Proven ability to manage projects from planning through execution

Thomas Benjamin's Current Company Details
Mphasis

Mphasis

Associate Vice President – NextGen Technology| End-to-End Transformation| IT Service Delivery | Leadership
Thomas Benjamin Work Experience Details
  • Mphasis
    Associate Vice President
    Mphasis Nov 2016 - Present
    Manage build and transformation teams to support different project work streams, and manage overall project activities, plans, and schedules associated deliverables and milestones.Responsible for delivery performance including P&L, budget, quality and growth
  • Mphasis
    Delivery Manager
    Mphasis Apr 2011 - Oct 2016
    Direct a staff of 125+ highly technical engineers, Operation managers, analysts, and technicians.Responsible for delivery performance, cost, quality and SLA.Determine technical support areas of concern and implement metrics to improve service and reduce costs.Proactive leadership, relationship building skills and comprehensive understanding of complex organizational needs relating to IT infrastructure, provides the critical base for technical initiatives and core business efficiencies.
  • Mphasis
    Technology Consultant – Pre-Sales
    Mphasis Oct 2010 - Apr 2011
    Technology Consultant with a wealth and passion for Network solutions.The roles involve presenting technical propositions, responding to RFIs and deliver the solution. Responsible for the technical win, working closely with sales to define the technical requirements of the project and deliver a demo to help close the deal.Key responsibilities for the role include: in-depth product knowledge, the ability to talk to customers/prospects, requirements capture, creating functional specifications, reviewing the technical requirements, answering RFIs and working with sales team to present the solution.The role will involve taking ownership of the requirements capture and specifications. Liaison between clients and internal project management.Problem solving skills from a technical, commercial and digital view point. A proven record of accomplishment with results, interpreting data and communicating the outcome.
  • Mphasis
    Manager For Network Engineering And Data Network Engineering
    Mphasis Jun 2007 - Oct 2010
    Promoted to manager position to recruit, train and Manage 40+ Network engineers, 5 Team Managers. The team supports external and internal clients on Network design, implementation and support. Manage front-end operations and design approvals to ensure friendly and efficient transactions at checkout.Won “Service Excellence Award” for design and implementing highly critical project.Won “ Spot Award “ for delivering a number of projects before the time line.Won “The Spirit of Winning” for Exceeded defined targets, Received exceptional written feedback from customer where the impact to the deliverable was explicitly mentioned, went above the call of duty to over-deliver.Being rated as one of the top ten VOE scorers in the enterprise wide VOE 2009 scores, The VOE score is a true and an accurate reflection of a manager’s ability to inculcate a deep sense of trust among his direct and indirect teams.
  • Accenture
    Data Network - Global Network Operation Center
    Accenture Mar 2005 - Jun 2007
    Dublin 2, Ie
    Advanced to increasingly responsible positions, on call operational support for LAN and WAN technologies and Troubleshooting Network issues

Thomas Benjamin Skills

Network Design Project Management Network Engineering Project Planning Data Center Cloud Computing Pre Sales Vendor Management Service Delivery It Service Management Itil It Operations Telecommunications It Strategy Solution Architecture Team Management It Outsourcing Mpls Security Network Security Ccnp Wan Information Security Management Windows Server Pmp Networking Voip Business Analysis It Management Vmware Requirements Analysis Servers Firewalls Project Delivery Switches Incident Management Sla Disaster Recovery Enterprise Architecture System Deployment Troubleshooting Routing Service Management Ip Tcp/ip Network Architecture Virtualization Program Management Cisco Technologies Ccna

Thomas Benjamin Education Details

  • Indian Institute Of Management Bangalore
    Indian Institute Of Management Bangalore
    General

Frequently Asked Questions about Thomas Benjamin

What company does Thomas Benjamin work for?

Thomas Benjamin works for Mphasis

What is Thomas Benjamin's role at the current company?

Thomas Benjamin's current role is Associate Vice President – NextGen Technology| End-to-End Transformation| IT Service Delivery | Leadership.

What is Thomas Benjamin's email address?

Thomas Benjamin's email address is th****@****o.co.in

What schools did Thomas Benjamin attend?

Thomas Benjamin attended Indian Institute Of Management Bangalore.

What skills is Thomas Benjamin known for?

Thomas Benjamin has skills like Network Design, Project Management, Network Engineering, Project Planning, Data Center, Cloud Computing, Pre Sales, Vendor Management, Service Delivery, It Service Management, Itil, It Operations.

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