In this unique role I spearheaded the company’s efforts in providing imaging and network services and solutions in both a pre and post sales capacity. I also managed the implementation of client document management projects including installation and configuration. I am skilled in developing custom solutions with the use of Workflows, Forms Processes, Quickfield Capture Processes and the other tools Laserfiche has to offer. I have also developed database applications utilizing MS… Show more In this unique role I spearheaded the company’s efforts in providing imaging and network services and solutions in both a pre and post sales capacity. I also managed the implementation of client document management projects including installation and configuration. I am skilled in developing custom solutions with the use of Workflows, Forms Processes, Quickfield Capture Processes and the other tools Laserfiche has to offer. I have also developed database applications utilizing MS Access, VBA “Visual Basic for Applications” and MS SQL. I successfully utilized SharePoint to customize solutions as an alternative to a document management and collaboration solution. I also effectively managed numerous client projects including back scanning/imaging services, QuickBooks installation, configuration and support, Olympus Dictation Systems installation, configuration and support and Fusion Narrate Transcription Suite of applications. I consider myself as having expert knowledge with connectivity of MFP copiers, printers, wide format printers, and scanners. The product lines I have supported include Canon, HP, Ricoh, Konica Minolta, and Kyocera. As a Desktop Support Specialist I was accustomed to supporting computer software integration by diagnosing and troubleshooting common problems and providing end-user trainer. Show less

Throughout my tenure with Golden Business Solutions I provided businesses with managed IT services and top-notch services throughout Northeastern and Central Pennsylvania while maintaining a high level of professionalism and customer service. By assisting clients with Document Management they saved time and money by more efficiently managing documents and information. I developed Laserfiche solutions with the use of Workflow, Forms Processes, and Quickfield Capture Processes. My… Show more Throughout my tenure with Golden Business Solutions I provided businesses with managed IT services and top-notch services throughout Northeastern and Central Pennsylvania while maintaining a high level of professionalism and customer service. By assisting clients with Document Management they saved time and money by more efficiently managing documents and information. I developed Laserfiche solutions with the use of Workflow, Forms Processes, and Quickfield Capture Processes. My well rounded background also includes developing database applications, supporting internal dealership managements system, providing PC hardware and repair troubleshooting, training and connectivity services. As Desktop Support Specialist I supported computer software integration by diagnosing and troubleshooting common problems. Show less

In my role with Barrister I supported RX2000 Pharmacy Software for CVS Pharmacies and provided support and repair to the HP LM Net Servers, terminals, and printers in approximately 75 CVS Pharmacy locations in PA, NJ, and NY.

My responsibilities included developing various applications using FilePro and dBase for small businesses in the Wilkes-Barre/Scranton area. I researched and developed solutions to sell to our customers and managed PC hardware support and repair, printer support and repair and sales.

My career in IT started by supporting document management databases and data entry databases. I also supported and repaired PC hardware, printers, and scanners.