Thomas Bonziglia Email & Phone Number

Roslyn Heights, Ny, Us

New York, United States

With the most trained Salesforce.com specific recruitment consultants on the globe and a global reach with offices based in New York, San Francisco, London, Singapore and Australia, Mason Frank International is the leading global Salesforce recruitment partner.

Offered multiple financial solutions for small businesses, including lines of credit, credit card processing,and cash advances. Generated new accounts through professional networking and cold-calling. Trained and collaborated with new hires to improve their solution-selling strategies, customer relationship management, and Salesforce experience. Coordinated with merchants to compile and submit the proper paperwork.Followed through with offers and assisted in the closing… Show more Offered multiple financial solutions for small businesses, including lines of credit, credit card processing,and cash advances. Generated new accounts through professional networking and cold-calling. Trained and collaborated with new hires to improve their solution-selling strategies, customer relationship management, and Salesforce experience. Coordinated with merchants to compile and submit the proper paperwork.Followed through with offers and assisted in the closing process. Spearheaded the reorganization of our CRM and dialer systems, which improved workflow and increasedrevenue. Negotiated with various financial institutions to identify the best financial terms for all accounts, including interest rates on financing, payment structure, dollar amount, and tax benefits. Advised clients on deal parameters that would help achieve their long-term financial goals. Established and maintained relationships with key accounts to generate revenue and increase businessopportunities. Show less

Melville, New York, United States

Ensured top-down negotiation and quality assurance strategies were applied properly. Trained and assisted agents that had potential for improvement, and agents not meeting goals. Analyzed agent call recordings to assess employee performance. Conducted weekly constructive feedback sessions to improve employees’ sales, customer service abilities, and quality assurance grades. Assisted customers of Xfinity with bill payments, and signing up for, upgrading, and downgrading… Show more Ensured top-down negotiation and quality assurance strategies were applied properly. Trained and assisted agents that had potential for improvement, and agents not meeting goals. Analyzed agent call recordings to assess employee performance. Conducted weekly constructive feedback sessions to improve employees’ sales, customer service abilities, and quality assurance grades. Assisted customers of Xfinity with bill payments, and signing up for, upgrading, and downgrading theirinternet, cable, and/or phone services. Show less

Northwell 410 Lakeville Road

Supervised 8 valet attendants; ensured compliance with established rules and regulations, organizedwork schedules, assigned job duties, and assisted with arising conflicts. Managed the inflow and outflow of vehicles in a timely and efficient manner. Coordinated with a team of valets in a fast-paced environment. Provided excellent customer service to hundreds of customers daily.

Massapequa Park, New York, United States

Assisted electricians on the job site with various task. Acquired knowledge on-site that was required to fulfill my obligations as I was new to this field with no experience.

Albertson, New York, United States

Bachelor Of Arts - Sociology With A Minor In Business Administration

Activities and Societies: - Member of A.B.L.E (Albany Business Leaders Emerging); January 2017 - May 2019 - Member of Albany Sports.

High School Regents Diploma