Thomas Boothroyd Email & Phone Number

Australia

As a volunteer I assist my supervising lawyer provide legal assistance to the local community. I continue to improve my legal research and client interview skills, delivering thorough and empathetic support to clients. My volunteer work complements my academic pursuits, furthering my commitment to make a positive impact in the legal field.

Melbourne, Victoria, Australia

As a VSO I play a pivotal role in supporting and guiding my colleagues on calls to customers. My responsibilities include assisting team members with complex customer cases, providing on the spot training, and ensuring adherence to best practices and regulatory standards. By leveraging my experience and understanding of the business unit, I help maintain a high level of service quality and efficiency within the team.

Melbourne, Victoria, Australia

I have excelled as a Financial Assistance Specialist at the Commonwealth Bank of Australia, where I have been entrusted with the responsibility of helping customers facing financial challenges. Through empathetic and proactive communication, I have successfully supported customers in managing their debts, navigating complex financial situations, and finding sustainable solutions.

Melbourne, Victoria, Australia

I had the opportunity to provide team leader relief where I applied my management skills I learned from McDonald’s and the CBA MyAcademy program to lead a team in Early Customer Engagement. This experience allowed me to mentor colleagues, providing guidance and support to enhance their productivity and performance.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

During my internship at Vicinity Centres, I have honed my legal skills by assisting the legal team with various tasks, enabling me to develop a strong understanding of the intricacies of the commercial property sector. This experience has provided me with a solid foundation in legal research, contract analysis, and document management.

Melbourne, Victoria, Australia

Prior to my current endeavors, I held a managerial role at McDonald's, where I learned valuable leadership skills, honed my ability to work in a fast-paced environment, and developed a strong commitment to customer satisfaction. Specifically, I was the customer experience manager responsible for handling customer complaints and new product promotions.