Thomas Borrett Email & Phone Number

London Area, United Kingdom

- Senior Account Manager to Large UK and US Enterprise Clients in the Non-Profit Space.- Responsible for programme delivery and performance of Social Fundraising Campaigns for Cancer Research UK.- Cultivate and manage long-term relationships with key clients, ensuring client satisfaction, retention, and ongoing partnerships.- Utilise data-driven insights and recommendations to implement improved client strategies.

London, England, United Kingdom

- Manage a book of 100 large and mid-Sized UK customers, worth 50% of CS ARR.- Provide effective strategic Account Management to GivePanel's professional services clients.- Direct customer product and service adoption to deepen customer utilisation and identify new opportunities.- Support customers and partners through onboarding, implementation, renewal and growth to drive long-term success and value.- Maximise revenue retention by upselling and cross-selling new products and… Show more - Manage a book of 100 large and mid-Sized UK customers, worth 50% of CS ARR.- Provide effective strategic Account Management to GivePanel's professional services clients.- Direct customer product and service adoption to deepen customer utilisation and identify new opportunities.- Support customers and partners through onboarding, implementation, renewal and growth to drive long-term success and value.- Maximise revenue retention by upselling and cross-selling new products and services to existing customers.- DRI for GivePanel's UK and Europe Mid-Market Growth Project- Management of the GivePanel Academy. Inclusive but not exclusive of; selling the product, renewing memberships, working with partners to deliver coaching calls & training sessions, andmanagement of the online community. Show less

London, England, United Kingdom

Working closely with GivePanel's customers to support them in raising more, more efficiently through Social fundraising 🚀- Responsible for a book of 200 SMB customers- Customer onboarding, training, support, and account management- Analyse customer data, to ensure customers are using aspects of the product most beneficial to them- Track churn and deliver periodic health checks to avoid churn- Responsible for software license renewals- Upselling and cross-selling… Show more Working closely with GivePanel's customers to support them in raising more, more efficiently through Social fundraising 🚀- Responsible for a book of 200 SMB customers- Customer onboarding, training, support, and account management- Analyse customer data, to ensure customers are using aspects of the product most beneficial to them- Track churn and deliver periodic health checks to avoid churn- Responsible for software license renewals- Upselling and cross-selling products- Ensure customers are aware of changes to the product and new features that will help to deliver success- Act as a liaison between sales, product, and professional services, incorporating product expertise and customer feedback- Host regular customer calls as well as monthly webinars for new customers- Oversee management of the GivePanel Academy Show less

London, United Kingdom

Overseeing the national mass participation events portfolio for JDRF UK whist continuing to lead on the Ford partnership and Cycle for a Cure.Transforming physical events into virtual events as a means of income generation throughout 2020 and beyond.- Digital fundraising- Virtual events- Digital marketing- Relationship management

London, United Kingdom

Acquiring new business and providing account management for national corporate partnerships including but not exclusive to:- Ford Motor Company- Atrium Underwriters- Everyone Active- Golf Escapes- Smith & Wollensky- Gusto

London, United Kingdom

Main Responsibilities Include:- Manage the JDRF Ride London-Surrey 100 team- Manage the bespoke JDRF London to Paris Challenge in 2018- Manage the bespoke JDRF Trail Challenge 2018- Continue to manage, develop, and grow the three new sport challenges in the virtual events series- Work collaboratively on a national corporate partnership ensuring fundraising is achieved through events.

London, United Kingdom

Main Responsibilities Include:- Successfully promote, launch, and manage three new virtual challenge events.- Work with a large corporate partner to design bespoke events and assist in their employee fundraising.- Identify, promote and deliver; UK and Overseas challenge events for JDRF.- Assist with the launch of a national campaign #TackleType1 as well as oversee operations related to this going forward.- Competently use our Database system to code specific events, and… Show more Main Responsibilities Include:- Successfully promote, launch, and manage three new virtual challenge events.- Work with a large corporate partner to design bespoke events and assist in their employee fundraising.- Identify, promote and deliver; UK and Overseas challenge events for JDRF.- Assist with the launch of a national campaign #TackleType1 as well as oversee operations related to this going forward.- Competently use our Database system to code specific events, and manage supporter journeys.JDRF is a global organisation and is the world’s leading charitable funder of type 1 diabetes research. Together, we have invested £1 billion in funding critical research to cure, treat and prevent type 1 diabetes and its complications. Show less

London, United Kingdom

At Sue Ryder I was given an insight into the events industry and gained skills which enabled me to be successful post-university in my first interview for a full time role at JDRF.I worked well in the challenge events team and they allowed me to take control and plan a FB live Q&A for all of SueRyder's Marathon and Half Marathon runners with an expert running coach. This was the first time this had been done and the stream engaged supporters and reached thousands of people through the… Show more At Sue Ryder I was given an insight into the events industry and gained skills which enabled me to be successful post-university in my first interview for a full time role at JDRF.I worked well in the challenge events team and they allowed me to take control and plan a FB live Q&A for all of SueRyder's Marathon and Half Marathon runners with an expert running coach. This was the first time this had been done and the stream engaged supporters and reached thousands of people through the social network. I learnt the basics surrounding what it takes to run a successful event and looked at strategy behind choosing the right overseas treks based on the economic and political climate. Simultaneously learning the importance of supporter population and client base to ensure a good Return on Investment. "We provide incredible hospice and neurological care for people facing a frightening, life-changing diagnosis. It’s not just expert medical care we provide. It’s the emotional support and practical things we take care of too. We do whatever we can to be a safety net for our patients and their loved ones at the most difficult time of their lives." Show less

I worked for the Waitrose/John Lewis Partnership for 6 years from the age of 16, I balanced part time work with School, Rugby, College, and throughout my 3 years at the University of Birmingham.It was at Waitrose that I learnt much about the working world and gained invaluable skills in;- Customer Service- Working to a deadine- Leadership- The ability to work in a diverse group.- Team managementWaitrose is a chain of British supermarkets, which forms the food… Show more I worked for the Waitrose/John Lewis Partnership for 6 years from the age of 16, I balanced part time work with School, Rugby, College, and throughout my 3 years at the University of Birmingham.It was at Waitrose that I learnt much about the working world and gained invaluable skills in;- Customer Service- Working to a deadine- Leadership- The ability to work in a diverse group.- Team managementWaitrose is a chain of British supermarkets, which forms the food retail division of Britain's largest employee-owned retailer, the John Lewis Partnership. Its head office is located in Bracknell, Berkshire, England. Show less

Bsc Hons: Sports, Physical Education & Coaching Science

Activities and Societies: 1st XV Rugby, Fresher Rugby Team Coach & Committee Member

Education record