Thomas Boucher Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

• Over 25 years business development in a fast pace service industry overseeing up to $50 million in sales.• Solid organizational skills with the ability to manage multiple people and projects simultaneously while meeting deadlines.• Analyze, target and resolve problems to achieve maximum growth in sales and productivity.• Exceptional client relations with a focus on elite quality service.• Build team moral ensuring an admired work environment through coaching and ensuring solid bench strength.• Opened and developed new markets simultaneously in many provinces.Responsibilities and Duties• Recruiting and coaching District Managers on merchandising, cost reduction, sales reporting, inventory control, loss prevention, employee and customer relations and retention, operations and procedures to achieve maximum growth.• Review and write financial, sales and profit reports to measure productivity and goal achievement.• Employee compensation, quotas and participated in discussions on rewriting company policy and procedure.• Participated vendor relations, planed store layout and trade show set up.• Network with coworkers to ensure best practices are shared.Company Accomplishments• Implemented a loss prevention initiative resulting in most improved Territory shrink award in 2014 with in 6 months of starting position.

Southern Ontario

Responsibilities and Duties• Conducted inventory analysis and maintained a low shrink level.• Resolve customer concerns with a focus on customer retention.• Coaching store managers and associates on recruiting, merchandising, expenses, inventory control, loss prevention, employee and customer relations, appraisals, store operations and procedures to achieve maximum growth.• Responsible for motivating up to 19 locations to become high achievers.• Lead group training and operational meetings.• Opened and recruited for over 20 new store openings in 5 provinces and ensure they open on time and completed within company guidelines.• Assisted in written guidelines for Canadian operations and procedures.Company Accomplishments• Involved in opening over 20 locations in new markets.• Exceed company goal for turnover and retention 2011 and 2013.• No sales loss stores from 2010 to 2013.• Lowest and most improved shrink awards in 2011 and amongst the lowest 2012.• Exceed company goal for turnover and retention 2011 and 2013.• Top rated District for company loyalty card ratio in North America for 2009.• Top rated District for KPI sales ratio for North America in 2009 and 2012.• District Manager of the year award in 2013.• High approval rating from co-workers.

Ontario, Canada

Toronto, Canada Area

Responsibilities and Duties• Traveled to trade shows to source product, negotiate pricing and educational classes with vendors.• Coach team on exception customer service, merchandising, product knowledge and store operations.• Implemented and conducted quarterly sales and inventory analysis.Company Accomplishments• Instrumental in company recovery within 6 months.• Aided in expansion from 3 to 25 team members.• Responsible for upgrading of network systems.