Thomas Boughner Email & Phone Number

East Syracuse, New York

Assist Medicare beneficiaries with the Medicare appeals process.Answer inbound callsUpdate Part D plan contact informationUpload plan information to the appealsFulfill Part D plan/Provider requests

Arrange for debt repayment or establish repayment schedules, based on customers’ financial needs.Advise customers of necessary actions and strategies for debt repayment.Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.Locate and notify customers of delinquent accounts by mail or telephone to solicit payment.Maintain an average of 20-25 calls per hour.Work and maintain a work queue of an average of 300-400 accounts.

Use hand tools such as shovels, rakes, pruning saws, saws, hedge and brush trimmers, and axes.Mow and hedge lawns, using power mowers and edgers.Shovel snow from walks, driveways and parking lots, and spread salt in those areas.Prune and trim trees, shrubs, and hedges, using shears, pruners, or chain saws.Mix and spread or spray fertilizers, herbicides, or insecticides onto grass, shrubs, and trees, using hand or automatic sprayers or spreaders.Operate powered equipment such as mowers, tractors, backhoe, snow blowers, chainsaws, and electric clippers.Care for established lawns by mulching, weeding, grubbing, and removing thatch, and trimming and edging around flower beds, walks, and walls.Water lawns, trees, and plants, using hoses or watering cans.Gather and remove litter.

High School Diploma, Regents Diploma

Education record

Currently enrolled