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Thomas Brook Email & Phone Number
Senior Customer Service Operational Training Manager
at
GTR (Govia Thameslink Railway)
1 work email found
@livenationentertainment.com
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Service Operational Training Manager
Location
Royston, England, United Kingdom
Company size
Who is Thomas Brook? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Thomas Brook is listed as Senior Customer Service Operational Training Manager at GTR (Govia Thameslink Railway), a with 4832 employees, based in Royston, England, United Kingdom. AeroLeads shows a work email signal at livenationentertainment.com and a matched LinkedIn profile for Thomas Brook.
Thomas Brook previously worked as Customer Experience Operational Training Manager at Gtr (Govia Thameslink Railway) and Customer Engagement Manager at Gtr (Govia Thameslink Railway).
Company email context
Email format at GTR (Govia Thameslink Railway)
This section adds company-level context without repeating Thomas Brook's masked contact details.
{first}.{last}@livenationentertainment.com
86% confidence
AeroLeads found 1 current-domain work email signal for Thomas Brook. Compare company email patterns before reaching out.
Profile bio
About Thomas Brook
I am a customer service professional with over 25 years’ management experience in industry-leading companies including John Lewis, Harrods, Live Nation and Govia Thameslink Railway.
Listed skills include Customer Service, Customer Experience, Event Management, Ticket Sales, and 21 others.
Current workplace
Thomas Brook's current company
Company context helps verify the profile and gives searchers a useful next step.
Gtr (Govia Thameslink Railway)
10 roles
Thomas Brook work experience
A career timeline built from the work history available for this profile.
Customer Experience Operational Training Manager
Leading a team of trainers to deliver vocational training for all frontline roles (exc. train drivers)
Customer Engagement Manager
Nov 2017 - Mar 2022
Customer Experience Manager
May 2017 - Nov 2017
Customer Ambassador (Formerly Customer Information Systems Manager)
Jun 2016 - May 2017
Volunteer & Customer Services Manager
The Patron'S Lunch
Overseeing the partner volunteer program and CS provision for this prestigious event celebrating Her Majesty's patronage of over 600 charities and organisations on the occasion of her 90th birthday.For more information on the event, please visit www.thepatronslunch.com
Apr 2016 - Jun 2016
Customer Experience Manager
Looked after all customer communication for the UK business. Further responsibilities included customer complaints, social media, website information and disabled customer services for over 3000 concerts/festivals/events a year.
May 2014 - Dec 2015
Customer Service & Ticketing Manager
Overseeing all customer communication and ticketing operations for the UK business.
May 2006 - May 2014
Customer Service Manager
Call centre manager for the largest in-house distribution centre in Europe. 60 Partners were employed by me to deal with queries related to home deliveries for all of the UK, including complaints, bespoke order charging and wastage management.
May 2004 - Feb 2006
Customer Service Manager
Senior customer services representative within the store and the management of a team of information hosts.
May 2000 - Feb 2004
Team & coworkers
Colleagues at GTR (Govia Thameslink Railway)
Other employees you can reach at gtrailwaycareers.com. View company contacts for 4832 employees →
PC
Patrick Clements
Colleague at Gtr (Govia Thameslink Railway)Sutton, England, United Kingdom
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II
Igor Ig
Colleague at Gtr (Govia Thameslink Railway)United Kingdom
View →
DK
Dean Kay
Colleague at Gtr (Govia Thameslink Railway)Southend-On-Sea, England, United Kingdom
View →
BS
Baljeet Singh
Colleague at Gtr (Govia Thameslink Railway)Ludhiana East, Punjab, India
View →
JC
Jack Clarke
Colleague at Gtr (Govia Thameslink Railway)South Croydon, England, United Kingdom
View →
AM
Abubakar Mohamoud
Colleague at Gtr (Govia Thameslink Railway)London, England, United Kingdom
View →
SL
Simon Laws
Colleague at Gtr (Govia Thameslink Railway)March, England, United Kingdom
View →
TJ
Tracy Jarvis
Colleague at Gtr (Govia Thameslink Railway)Camberley, England, United Kingdom
View →
SB
Scott Burgess
Colleague at Gtr (Govia Thameslink Railway)Biggleswade, England, United Kingdom
View →
AZ
Anna Zmaczynska
Colleague at Gtr (Govia Thameslink Railway)Croydon, England, United Kingdom
View →
Patrick Clements
Colleague at Gtr (Govia Thameslink Railway)Sutton, England, United Kingdom
View →
II
Igor Ig
Colleague at Gtr (Govia Thameslink Railway)United Kingdom
View →
DK
Dean Kay
Colleague at Gtr (Govia Thameslink Railway)Southend-On-Sea, England, United Kingdom
View →
BS
Baljeet Singh
Colleague at Gtr (Govia Thameslink Railway)Ludhiana East, Punjab, India
View →
JC
Jack Clarke
Colleague at Gtr (Govia Thameslink Railway)South Croydon, England, United Kingdom
View →
AM
Abubakar Mohamoud
Colleague at Gtr (Govia Thameslink Railway)London, England, United Kingdom
View →
SL
Simon Laws
Colleague at Gtr (Govia Thameslink Railway)March, England, United Kingdom
View →
TJ
Tracy Jarvis
Colleague at Gtr (Govia Thameslink Railway)Camberley, England, United Kingdom
View →
SB
Scott Burgess
Colleague at Gtr (Govia Thameslink Railway)Biggleswade, England, United Kingdom
View →
AZ
Anna Zmaczynska
Colleague at Gtr (Govia Thameslink Railway)Croydon, England, United Kingdom
View →
FAQ
Frequently asked questions about Thomas Brook
Quick answers generated from the profile data available on this page.
What company does Thomas Brook work for?
Thomas Brook works for GTR (Govia Thameslink Railway).
What is Thomas Brook's role at GTR (Govia Thameslink Railway)?
Thomas Brook is listed as Senior Customer Service Operational Training Manager at GTR (Govia Thameslink Railway).
What is Thomas Brook's email address?
AeroLeads has found 1 work email signal at @livenationentertainment.com for Thomas Brook at GTR (Govia Thameslink Railway).
Where is Thomas Brook based?
Thomas Brook is based in Royston, England, United Kingdom while working with GTR (Govia Thameslink Railway).
What companies has Thomas Brook worked for?
Thomas Brook has worked for Gtr (Govia Thameslink Railway), The Patron'S Lunch, Live Nation Entertainment, Live Nation, and John Lewis.
Who are Thomas Brook's colleagues at GTR (Govia Thameslink Railway)?
Thomas Brook's colleagues at GTR (Govia Thameslink Railway) include Patrick Clements, Igor Ig, Dean Kay, Baljeet Singh, and Jack Clarke.
How can I contact Thomas Brook?
You can use AeroLeads to view verified contact signals for Thomas Brook at GTR (Govia Thameslink Railway), including work email, phone, and LinkedIn data when available.
What skills is Thomas Brook known for?
Thomas Brook is listed with skills including Customer Service, Customer Experience, Event Management, Ticket Sales, Ticketing, Customer Retention, Social Media, and Customer Satisfaction.
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