Driver Services Specialist
Current• Subject matter expert for safety and fringe mileage reporting program• Establish positive relationships with various clients of both size and complexity • Analyze fringe mileage and safety data to offer best practice recommendations to clients • Lead implementation calls to learn client needs and tailor program parameters to meet those needs • Produce safety and fringe report analysis to improve customer experience • Complete special projects to improve departmental efficiencies and position company for the future• Mentor peers to help expand departmental knowledge and expertise• Collaborate with appropriate departments to meet client needs• Prepare team KPIs and present to leadership in a concise manner