Thomas Buzzard Email & Phone Number

Traverse City, Mi, Us

*Providing excellent member service and addressing member concerns*Supervising team, setting goals and following up with completed tasks*Training merchandise associates in correct procedures, duties, providing feedback and promoting growth within the company*Using Workday, recruiting and hiring associates *Forklift Trainer*Backroom focused: leading backroom associates in unloading trailers, steel organization, and overall cleanliness*Associate training in proper forklift safety for spotting, and overall safety meetings *Ensuring appearance of sales floor from associates, maintaining endcaps and first feature*Ensuring the floor scrubber is being used to its fullest potential and maintaining cleanliness in the club*Ensuring any company recalls are dealt with swiftly and taken care of per company guidelines*Overseeing and ensuring club pick up orders are placed and ready to go in receiving, as well as any other member pallet orders *Ensuring communication between departments and managers is being kept. And implementing any procedures to meet business needs *Demonstrating, promoting, and compliance of company policy, ethics, setting an example for associates, and maintaining an open door policy*Participating in the team by sharing resources, tools, and ensuring the team has what they need to complete there job *Supporting team with timelines, and helping associates adapt to new challenges *Help with the front end team when they need assistance and overrides

* Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.* Reviewing workload for assigned area of the store.* Working merchandise, Cap bins and stock picks to support the Customer Availability Process.* Completing price changes and accurately signing merchandise.* Print, set and finalizing Modulars, set features and merchandising areas .* Completing Section Work - Modular integrity, PI and shelf capacity errors.*Working recovery merchandise from the Customer Service desk and complete zoning tasks in assigned areas.* Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.*Assist and support other task teams as needed, in order to fulfill customer expectations.*Associate of the month

San Antonio, Texas, United States

* Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.* Reviewing workload for assigned area of the store.* Working merchandise, Cap bins and stock picks to support the Customer Availability Process.* Completing price changes and accurately signing merchandise.* Print, set and finalizing Modulars, set features and merchandising areas .* Completing Section Work - Modular integrity, PI and shelf capacity errors.*Working recovery merchandise from the Customer Service desk and complete zoning tasks in assigned areas.* Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.*Assist and support other task teams as needed, in order to fulfill customer expectations.

Some of my responsibilities including: Running shifts, taking care of customer needs, nightly draw/cash count, handling call offs and adjusting my shift plan to accommodate business.

Installing and troubleshooting home cable and other Comcast products in customers homes.

Management responsibilities including: handling customer complaints, ordering stock, inventory, payroll, HR/Hiring, marketing

Handing cash transactions, customer service, making product, cleaning areas.