STRATEGIC SALES/OPERATIONS LEADERExceed revenue & cost savings targets / Improve operational service & deliveryCollaborative problem solver who uses financial modeling, analytics, process improvement, project management, and training strengths to improve on the baseline or turn-around troubled operations. Proficient in identifying the root cause of issues and translating complex processes into clear, understandable, and actionable steps. Enthusiastic leader who consistently meets commitments with integrity.Tom is a 30+ year veteran of the automotive industry, with extensive experience in the new car dealer aftersales space and is currently the President of A2CX Mgmt LLC. Tom previously served 23 years with AutoNation Inc. in multiple executive roles within aftersales-customer care, service and parts retail operations, supply chain, parts wholesale, and collision operations. Most recently serving as President of ACP Auto Parts (a subsidiary of AutoNation Inc) and Corp Vice President - Parts Wholesale & Supply Chain Operations. Tom started his career in the service bays as a technician, worked on the service drive, and worked his way into management. Tom has worked in leadership roles at both private cap and publicly held dealer groups, and Fortune200 corporations including store, regional, and corporate roles. Tom currently serves on multiple Boards, is an experienced industry advisor and operations leader with a demonstrated history of building high performance teams, customer retention, brand value, and growth.