Thomas C. Weibel Email & Phone Number

Zürich, Zh, Ch

Zurich

Independent Consultant Insurance Claims Practice

Zürich Area, Switzerland

Among other, delivering the concept request for a new Corporate and Commercial Large Loss Management and Consolidation tool for Zurich Global GI Claims.

Zürich Area, Switzerland

- build and optimize the area of Customer Services and Operations- implement SLA monitoring and customer reporting- secure second level user support including extended hours cover- set-up and implement support and development sites in Asia and LatAm- co-responsibility for evaluation of new IT solutions- management co-responsibility as member of the executive board

Zürich Area, Switzerland

Project work in digitalization of the Swiss health insurer Scene - interactions between Hospital/Service providers and Health insurers - setting up the testing module and data-referencing for the ongoing digitalization project.

Zürich Area, Switzerland

Among other, providing services for the Global GI Claims Blueprint rollout and a Shared Services Outsourcing Model.

Zürich Area, Switzerland

Shaping, executing, and delivering large and strategic projects and programs, such as:- Claims Analytical Performance System architecture, development and implementation to 35 local BUs- Claims data interfaces implementation, from legacies in over 20 BUs to a central system and into a customer portal, including data QA improvement- Claims Transformation Implementation Program Management on an assignment in Sao Paulo- Cross-border proposition strawman delivery, for Commercial customers Segment- IT- and Operations-stream leader to discontinue and sell the Russia retail Business- Manage discontinuation of a legal entity in the middle east region (Bahrain), including facing local legal authorities

Dublin, Zurich

Executing defined responsibilities for management & leadership in selected areas, such as:- FTE/cost charging oversight to bring down cost ratio- Operating model implementation- Global eFile and Workflow Management governance

Dublin

Scoping, developing and implementing the new European IT solution for the personal lines direct market including a lean FoS governance:- Detailed end-to-end claims processes modeling, including establishing a lean central controlling unit- Business requirements definition and UAT execution of the claims module of the new European IT solution for the personal lines direct market- Comprehensive set of rules and guidelines issuance for the local claims handling under FoS governance- Matrix governance responsibility set up in the Contact Center, outsourcing to India

Zurich

Managing the European Property workstream, part of the global implementation, addressing significant business and IT initiatives.Overall run-rate of sustainable savings of 3-digit Mio Euro.

Zürich

Managing the Motor project, with 3 separate parallel work streams, identifying business and IT initiatives.Improving the combined ratio, by sustainable savings, with a net impact of a 3-digit Mio Euro number.

Zürich

Cost saving, FTE reduction and IT improvement initiatives.Achieving an impact of an almost 3-digit Mio Euro number.

Zurich

Establishing the Commercial & Consumer practice boards and the Claims network, for best practice Exchange.Distribution Transformation, Fraud and Recovery alignments.

Zurich

Shaping and tailoring the structure as well as the underlying strategy for the new Business division “Continental Europe”.

Zurich

Daily user support to global BU network, execution of central and local trainings, maintenance and system enhancements.Shared responsibility for design-to-implementation of the new system, for policy and claims administration, underwriting information, technical accounting as well as data migration.