Thomas Arehart Email & Phone Number

Atlanta, Ga, Us

Atlanta Metropolitan Area

I reach high customer satisfaction by fulfilling targeted order demand of daily unit capacity while meeting customer expectations. I avoid surpluses/deficits by efficiently forecasting future capacity and rescuing/relaying shipments on an ad-hoc basis to obtain best-case scenarios for all clients. I perform the duties of interim manager for 400 drivers between Atlanta and Jacksonville terminals. I deliver premium services resulting in successful negotiations at higher rates. I document and report suspicious activities to proper authorities by verifying organizational employees while operating from the guard shack.• Lead operations of 900+ drivers in 10 diverse markets and coordinate with third parties regarding the status of high-dollar and time-sensitive shipments.• Direct and oversee a fleet of 45-60 drivers for DOT compliance and utilization of maximum potential while ensuring updated credentials as well as attainment of CDL, DOT physical, and hazmat certification.• Track 150 deliveries for 20+ highest priority customers, including FedEx, UPS, Walmart, Home Depot, Lowe's, Starbucks, Ford, GM, Kellogg's, and other Fortune 500 companies while serving as a customer service representative.• Boosted on-time delivery rate to 99.7% and maintained 97% success rate across all top accounts while moving 14,000 weekly deliveries across the country.• Possess in-depth knowledge of priority accounts for significant clients resulting in sustaining overall deadhead percentage under 13%.

Bloomington, Indiana Area