Thomas Capone Email & Phone Number

Bloomington, Illinois, Us

Review estimates/supplements from the direct repair program for competitiveness and program compliance, completing revisions through CCC estimating software and system portal. Review loss facts/prior loss history for related damage accuracy. Contact internal technical team for vehicle repair procedures, manufacturer recommendations and estimating system updates. Provide quality assurance feedback to program administrators and team managers.

Winston-Salem, Nc, Us

2021-2022-National General Insurance CompanyEstimate Writer Write initial damage estimates or supplements by way of photos, Virtual Assist or Open Shop as provided by the customer or body shop. Review facts of loss, policy coverage, prior loss or damage history, review related or unrelated damages, complete Total Loss valuations for vehicle reparability, negotiate supplemental damage with shops countrywide and make supplemental payments to repair facilities. Review and maintain multiple state licensing, participate in company training and continue education with industry repair techniques.

Us

Review adverse subrogation demands from various companies for accuracy of requested charges in accordance with company guidelines. Subrogation reviews include accuracy of material damage estimate, total loss evaluations, loss of use, towing/storage charges, administrative fees and diminished value. Contact adverse subrogation representatives for negotiation of submitted demand request. Process agreed subrogation demand to Hyperquest client.

Bloomington, Illinois, Us

Review virtual photos and prepare vehicle damage estimates following standard claims processes, application of state guidelines/regulations, prior damage identification, follow best practices for damage analysis/repair methodology of vehicle, utilize alternative parts when applicable, identify potential total loss/complete vehicle inspection report and issuing applicable payments. Review estimate/photos from rural collision repair facilities utilizing various estimating systems for proper repair methodology, techniques and application of alternative parts when applicable, negotiate suggested repair labor where necessary, following state regulations, identification of prior damage/total loss potential and issuing payment.

Northbrook, Il, Us

Damage Evaluator, Staff-Direct RepairRe-inspect staff adjusters to evaluate estimating quality, training needs and work directly with leadership regarding adjuster performance results. Develop and deliver technical training calibrations for the Auto technical staff. Complete fit and finish inspections and detailed analysis report for diminished value claims. Direct Repair Administrator/Diminished Value specialistEvaluate and handle customer concerns from the direct repair network: to include repair delays, related/unrelated damage investigation, coverage evaluation and workmanship concerns. Evaluate and analyze market information relative to vehicle diminished value. Conducting investigation for prior loss /Carfax history, vehicle workmanship quality and evaluation of diminished value accuracy. Damage Evaluator, Direct RepairOversee the financial, quality and customer service aspects of the Direct Repair program. Review monitory estimate/supplement activity from the direct repair shops, dispatching field activity for economic and fit & finish inspections, addressing customer quality concerns, reporting/coaching of shop performance and succession planning for vendor participation. Sr. Auto Estimating Technician Estimate damage to vehicles, process payments, compile and settle total loss evaluations, update daily dispatch records and provide appropriate letter documentation.

Estimate damage to vehicles, compiled and settled total loss evaluations, completed payment and updated dispatch records. Estimate residential homeowner claims, determined policy coverage/subrogation potential, completed payments and updated dispatch records. Handle auto comparative negligence claims, completed thorough investigations, determined coverage application and subrogation potential.

Estimate damage to vehicles, compiled total loss information, ordered parts, processed supplemental claim handling and inspected vehicles for quality workmanship.

New York, Ny, Us

Estimate vehicle damage and compiled total loss evaluations. Estimate residential homeowner claims, determined coverage and completed thorough investigations until file completion.