Thomas Caselli, Mba Email & Phone Number

Hartford, Ct, Us

Greater Hartford

• Oversee and manage IT and Analytic vendor portfolio for Optum360 clients.• Effectively negotiated terms conditions, and fees for several strategic vendor contracts.• Oversee and lead the conversation to terminate long standing relationships between our vendors and business partners. • Provide guidance to senior leaders on vendor strategy and decision making.• Partner with legal, finance, operations, and C-Suite leaders to solve issues, and carry out initiatives.• Work across our business to achieve cost savings solutions for our clients through vendor negotiations.• Partner with our operation leaders to ensure our vendors meeting SLA and performance metrics. • Maintain vendor portfolio to ensure contract terms and conditions are being met.

Hartford, Connecticut

• Work with internal business partners such as Enterprise Sourcing & Procurement and Vendor Oversite on supplier escalations and data related issues.• Work directly with our top suppliers to ensure they are performing to our contracted agreements and our client performance guarantees.• Collaborate with our Enterprise Information Security Team on outstanding data protection issues involving our core suppliers.• Lead and organize meetings with Optum 360 and Optum Rx leaders in regards to supplier risk management.• Create and develop plans to reduce risk for Optum 360 and Optum Rx.• Analyze and implemented solutions to reduce supplier risk for Prohealth New York.• Created and assisted on writing new policies and procedures for our department training guide.• Partner with commodity leads and project leaders to make decisions on adding new suppliers.

Hartford, Connecticut Area

• Organize and lead client meetings with key internal partners to educate clients on the Optum HSA experience through phone conference or Webex.• Analyze and complete projects according to timelines while managing deliverables.• Create and prepare team reporting for NPS survey data.• Manage HSA implementation projects for key and national accounts.• Resolve client and internal issues as they arise.• Lead and assisted on several ad-hoc projects as needed for management and operations.• Created and assisted on writing new policies and procedures for our department training guide.• Work across the organization to collaborate on client implementations.

Windsor Ct

• Effectively lead new client launches such as Kohl’s DC, California Pizza Kitchen and Harbor Freight• Manage a team to successfully solve implementation issues to meet customers needs• Assist in the recycling optimization of clients such as IKEA, and Pepsi• Partner with Account Management to provide cost saving waste solutions for clients Communicate client expectations with third party vendors to ensure customer satisfaction within contractual guidelines• Analyze client bid summaries to ensure cost and price margins are in line with contract rules

Supervised a staff of 25 team members, overseeing the overall presentation of the storeCreated growth plans to increase revenue, net operating profit, and provide superior customer experienceInvolved in hiring and disciplinary process, scheduling, and budget meetingsResponsible for store’s purchasing account managementControlled overall loss for store to meet company expectationMaintained department overall ranking of 24 out of 1300 stores in the companyLead store shrink and safety meetings monthly.

Formulated an action plan to build culture around in store financingCreated an event at Dodd Stadium to promote financing and build customer baseLed customer service team to highest customer satisfaction rating in the stateDeveloped a plan to control store labor according to the store labor guidelinesEffectively trained and developed employees to become future store leaders

Master Of Business Administration - Mba, 4.0

Bachelor Of Science - Bs

B.A Of Science, Physical Education

Bachelors Of Science, Physical Education

Bachelor Of Science - Bs